Grand Palladium White Sand Resort and Spa
All-Inclusive Resort in Riviera Maya, Mexico
. . . The Grand Palladium White Sand Resort has it all! . . .
The beautiful Grand Palladium White Sand Resort is superbly integrated with 
the preserved tropical vegetation. Foot paths weave through the lush flora and fauna to five freshwater pools and one salt water pool and to a pristine white sand beach and turquoise Caribbean oceanfront.
The Grand Palladium White Sand Resort is an expansive ecological friendly resort with luxury surroundings and a magnificent artificial lagoon. The hotel is built on an extension of land that is more than 1,329,800 square yards of beachfront with direct access to the beautiful white sandy beaches of “Kantenah”.
Grand Palladium White Sand guests will enjoy spacious and elegant gardens with exuberant tropical vegetation and an extensive network of ecological paths and wooden bridges that invite the clients for walking. The resort's design reflects a perfect harmony between the most modern and luxurious facilities protecting the natural habitat of the native Mayan land. The hotel also features an ultramodern Spa that is 6000m2, which has the most advanced facilities and offers guests a wide variety of treatments and services.
Location
The Grand Palladium White Sand Resort is an approximately one- and one-half hour direct ride from the Cancun International Airport (south Cancun). The resort is located near the town of Akumal and approximately 25 minutes from the hotel is the town of Playa del Carmen. The resort is perfectly situated in the heart of the Mayan sightseeing district.
Guest Rooms
All guest rooms at the Grand Palladium White Sand Resort have two double beds or one king bed, electronic key card for the room, full bathroom with bath and shower, hair dryer, air conditioning, color satellite television with remote control, in room safety deposit box included, coffee and tea service, ironing board and iron, direct dial telephones and patio or balcony.
The hotel consists of 264 guest rooms that are dist
ributed throughout seven villas. Each of the seven villas consists of three floors and facilitates:
Junior Suites
All Junior Suites contain a king size or two double beds and a hydro-massage bathtub, bathrobe and slippers, air conditioning, ceiling fan, minibar, TV (satellite link), internal movie channel, telephone, safety deposit box, hair dryer, coffee or tea maker, smoke detector, and ironing board with iron.
Suites
Each suite contains a king size bed, air conditioning, ceiling fan, minibar, TV ( satellite link), internal movie channel, telephone, safety deposit box, hair dryer, coffee or tea maker, smoke detector, and ironing board with iron.
In additional, several suites are interconnected with Junior Suites.
Cabana Suites
The Cabana Suites have a private entrance; a spacious wooden terrace built over the lake and feature two wooden chairs, a magnificent bath with Jacuzzi and an outside shower Mayan style. In addition, the Cabana Suites feature a king bed, bathrobe and slippers, air conditioning, ceiling fan, minibar, TV (satellite link), internal movie channel, telephone, safety deposit box, hair dryer, coffee or tea maker, smoke detector, and ironing board with iron.
Notes:
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Mini Bar is refilled 3 times per week. If you require an extra refill, there will be a charge of 20 US$.
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The Hotel’s electric current is 110 volts
Stay at one, play at four” . . .
Guests staying at the Grand Palladium White Sand Resort have full access to all of the facilities, bars and restaurants of within the complex with the exception of the "Adults Only Royal Suites Yucatan" and the Royal Gourmet Restaurant.
Guests vacationing at the Grand Palladium White Sand Resort have the privilege of dining at the 3 buffet restaurants and the 4 á la carte restaurants located within the Palladium Complex Note: Men are required to wear long pants and proper shirts (no tank tops / t-shirts at dinner. Guests also have use of the bars and restaurants in the resort complex. Restaurant times may vary from time-to-time. Dinner is served from 5:30 pm to 10:30 pm.
Grand Palladium White Sand Dining Options
All meals and unlimited domestic drinks are included at the Grand Palladium White Sand. Reservations are required at the á la carte restaurants and dress code applies. Guests at the hotel have access to 13 bars within the resort complex, excluding the "Royal Suites Concierge bar".
Restaurants
Buffet Restaurants
"Kabah”
"La Laguna”
Portofino
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Italian Cuisine
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Air conditioned
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Dress code applies
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Selected set menus
BAMBOO
RODIZIO
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Brazillian Restaurant
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Air conditioned
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Dress code applies
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Selected set menus
RIBS and MORE
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BBQ and Grill
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Air conditioned
- Dress code applies
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Selected set menus
"TIKAL & LA HACIENDA”
Tikal and La Hacienda are 2 large air-conditioned buffet restaurants with a "Creole Corner" and nightly show cooking.staurants
Guests vacationing at the White Sand Resort have the option to dine around the entire complex
IL VATICANO
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Mediterranean selections
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Air conditioned
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Dress code applies
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Selected set menus
SUMTUORI
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Japanese selections
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Air conditioned
- Dress code applies
EL DORADO
LA ADELITA
Mexican Restaurant
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Air conditioned
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Dress code applies
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Selected set menus
13 bars
Lobby Bar
Grand Palladium White Sand Resort
Meeting point, enjoy a cocktail
Open from 10:00 am to 12:00 am
Theater Bar EL Teatro
Shows and Entertainment
8:00 pm– 11:00 pm
Lecture Bar EL Deván
Open from 6:00 pm until 12:00 am
International premium drinks
Air conditioned
Selection of table games and books
La Laguna Palapa Pool Bar
Located next to the main pool
Open from 10:00 am to 1:00 am
Swim up Pool Bar
Open from 10:00 am to 7:00 pm (summer) and to 6:00 pm (winter)
Punta Emila Beach Bar
Open 24-hours
from 8:00 pm to 8:00 am no alcoholic drinks served except for beer
Snacks 24-hours
Sunset Boulevard Disco Bar
Open from 11:00 pm until 2:00 am
Air-conditioned
Minors under 18 from 9:00 pm to 10:30 pm
Adults from 11:00 pm to 2:00 am
LAS ROCAS Bar
Located by the salt water pool at the Palladium Riviera
Hotel Riviera
LA TERRAZA Bar
“The Royal Suites” pool
International “Premium” drinks 10:00 am to 12:00 pm
Two Bars in the Theme Restaurants
Located in the á la Carte Restaurants
Open 5:30PM to 10:30PM
Sports Bar
Note: Times of bars and restaurants are subject to change according to the season. Please, verify times on the information boards or the information channel on your TV (Channel 2). It is prohibited to serve alcoholic drinks to minors under 18-years-of-age.
Sports and Activities
During the Day: Activities on the beach and in the pool. Children's show in the theater and mini-disco in the discotheque.
During the Evening: Different live shows nightly in the theater, disco with numerous styles of music in an air-conditioned environment.
Pools
The Grand Palladium White Sand all-inclusive luxury resort features five fresh water swimming pools and one salt water swimming pool. 
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The pride of the hotelis the huge lagoon swimming pool which is 3,500 square yards and features 4 integrated Jacuzzis and a swim up pool bar.
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Adult guests have use of a private pool for "Adults Only" located at the Royal Suites with waiter service. The adults' pool features one (1) Jacuzzi and the pool is open until midnight with bar service included.
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Relax in or by the Spa pool.
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Children’s Pool
- Salt-water pool built in the rocks and located by the ocean with spectacular ocean views.
Beach and Pool Towel Service
Upon arrival to the resort, guests will receive a "Towel Card." Beach towels can be picked up at the desk located by the main pool. The towel pick up schedule is from 8:00 am to 8:00 pm in winter and 8:00 am to 10:00 pm in summer.
Sports Facilities
The following facilities are located at the Hotel Colonial, between villa 1 and 4:
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6 Tennis courts
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Mini golf
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Riffle and Archery range
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2 Paddle Tennis Tables
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2 Badminton Courts
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Football Field (artificial turf)
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Pro-Soccer Field (artificial turf)
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Multi purpose court (volleyball, basketball)
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2 Volley Beach Courts, 1 in front of the Beach Bar one next to the Snack Bar Punta Emilia.
Sports Activities
Included in the all-inclusive program:
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Catamaran
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Kayak
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Sail Boats
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Snorkeling
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Windsurfing
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Pedal Boats
Water Sports with an Additional Fee
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Deep-sea fishing
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Excursions
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Scuba Diving Courses
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Windsurf Lessons
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Sailing Lessons
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Motorized Water Sports
Entertainment
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Daily activities on the beach and swimming pool, as well as different shows during the evening in the theater.
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Children shows
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Children discotheque
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Discotheque Sunset Boulevard in Palladium Riviera Resort and SPA - air conditioned and open from 11:00 pm until 2:00 am daily.
Note: Disco prohibited for minors under 18 yrs of age.
Mini Club “El Ranchito”
The Supervised Mini Club "El Ranchito" Hours of operation are 9:00 am until 5:00 pm and accepts children ages 4- to 12-years of age.
Facilities and activities at the "El Ranchito" Mini Club include:
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Playground
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Indian Camp
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Volleyball
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Room for painting and crafts
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Video and Games
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Ecological tour within the resort to educate children on the culture, flowers and animals indigenous to the surrounding area.
Note: Upon your arrival at the resort you will receive a program with all the activities for adults and children organized by the entertainment team. Please see the announcement board or our entertainment team.
Other services and complex facilities:
When vacationing at the resort guests can enjoy the
beautiful facilities and experience the following:
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2 Orchid Gardens, one at the Colonial and Kantenah. Guest will view exotic flowers, plants and trees. Along the pathways vacationers will notice the wooden signs labeled with the flora's names and origin. It is a wonderful opportunity to learn more about the areas local flora.
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A "flamingo pond" located in the front of the Colonial and Kantenah lobbies.
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A "crocodile habitat" feeding exhibition once a week.
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Bridges and ecological walks are built within the resort complex for guests to walk and view the palm groves, jungle, mangroves and spectacular gardens.
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Spacious open air theater for daily shows and evening entertainment
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A beautiful "Wedding Gazebo" located waterfront at the beach. Wedding couples can just imagine the breathtaking views of the turquoise Caribbean Sea while exchanging wedding vows!
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Conference rooms
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Internet café for a fee
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Tour desks offering service, assistance and information for excursions and return confirmations of airport transportation.
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Reverse Osmosis Water Treatment System
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Back up power generation system for emergencies
Spa
The hotel offers guests the most spectacular and modern Spa. The Spa facilities include:
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Reception Area
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Spa Boutique
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Relaxation area
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Steam Room
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Dry Sauna
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Jet Message Pool that is open to sky
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Jacuzzi
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Pool
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Aerobics Area
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*Beauty Salon for Hair/Nails
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*Hydrotherapy
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*Messages – Indoor and Outdoor
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*Couples Message
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*Vichy
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*Temazcal – Meditation with the essence of being purified with use of oils and ancestral techniques.
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*Eco Meditation
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*Facials
*Fee for services
Fitness Center
The Palladium White Sand Resort features an air-conditioned fitness center offering guests a large gym with two areas:
The gym facilities include:
Medical Service
A doctor is on call 24-hours a day for emergencies. There is a fee for medical services.
Shopping Center
The Shopping Center features::
Shuttle Service
Shuttle Service is available for guests to travel the hotels, Shuttle service is from lobby to lobby.
Information
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Distance to the Beach: 0 km
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Playa del Carmen 32 km
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Distance to airport 80 km
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Distance to Cancun 95 km
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Distance to Tulum 30 km
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Resort Built in 2002
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Credit Cards:
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Languages spoken by staff
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Spanish
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English
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French
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German
Resort Restrictions
Palladium is the "top-of-the-line" brand name for the Fiesta Hotels Chain from Ibiza Spain, and denotes quality, consistency and service.
Grand Palladium White Sand Contact Information
Cattera Federal Puerto Juarez - Chetumal
Km. 256+100. Municipio del Solidaridad
Quintana Roo, Mexico
Riviera Maya
Telephone: 52-877-2100