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Grand Palladium White Sand Resort
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Grand Palladium White Sand Resort and Spa
Riviera Maya, Mexico
Luxury All-Inclusive Resort
About the Grand Palladium White Sand Resort
 The beautiful Grand Palladium White Sand Resort is superbly integrated with the preserved tropical vegetation. The Grand Palladium White Sand Resort: Foot paths weave through the lush flora and fauna to five freshwater pools and one salt water pool and to a pristine white sand beach and turquoise Caribbean oceanfront.
The Grand Palladium White Sand Resort is an expansive ecological friendly resort with luxury surroundings and a magnificent artificial lagoon. The Grand Palladium White Sand is built on an extension of land that is more than 1,329,800 square yards of beachfront with direct access to the beautiful white sandy beaches of “Kantenah”.
Grand Palladium White Sand guests will enjoy spacious and elegant gardens with exuberant tropical vegetation and an extensive network of ecological paths and wooden bridges that invite the clients for walking. The White Sand's design reflects a perfect harmony between the most modern and luxurious facilities protecting the natural habitat of the native Mayan land. The Grand Palladium White Sand Resort also features an ultramodern Spa that is 6000m2, which has the most advanced facilities and offers guests a wide variety of treatments and services.
Grand Palladium White Sand Resort Location
The Grand Palladium White Sand Resort is an approximately one- and one-half hour direct ride from the Cancun International Airport. The resort is located near the town of Akumal and approximately 25 minutes from the hotel is the town of Playa del Carmen. The Grand Palladium White Sand Resort is perfectly situated in the heart of the Mayan sightseeing district.
Guest Rooms at the Grand Palladium White Sand Resort and Spa
All guest rooms at the Grand Palladium White Sand Resort have two double beds or one king  bed, electronic key card for the room, full bathroom with bath and shower, hair dryer, air conditioning, color satellite television with remote control, in room safety deposit box included, coffee and tea service, ironing board and iron, direct dial telephones and patio or balcony.
The Grand Palladium White Sand Resort and Spa consists of 264 guest rooms that are distributed throughout seven villas. Each of the seven villas consists of three floors and facilitates:
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Six (6) Suites
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30 Junior Suites
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12 Cabana Suites with a unique Mayan outside shower
Junior Suites
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84 Junior Suites with double beds
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126 Junior Suites with king beds
All Grand Palladium White Sand Junior Suites contain a king size or two double beds and a hydro-massage bathtub, bathrobe and slippers, air conditioning, ceiling fan, minibar, TV (satellite link), internal movie channel, telephone, safety deposit box, hair dryer, coffee or tea maker, smoke detector, and ironing board with iron.
Suites
Each Grand Palladium White Sand suite contains a king size bed, air conditioning, ceiling fan, minibar, TV ( satellite link), internal movie channel, telephone, safety deposit box, hair dryer, coffee or tea maker, smoke detector, and ironing board with iron.
In additional, several suites at the Grand Palladium White Sand Resort are interconnected with Junior Suites.
Cabana Suites
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12 Cabana Suites with king beds
The Grand Palladium White Sand Resort's Cabana Suites have a private entrance; a spacious wooden terrace built over the lake and feature two wooden chairs, a magnificent bath with Jacuzzi and an outside shower Mayan style. In addition, the Cabana Suites feature a king bed, bathrobe and slippers, air conditioning, ceiling fan, minibar, TV (satellite link), internal movie channel,  telephone, safety deposit box, hair dryer, coffee or tea maker, smoke detector, and ironing board with iron.
Notes:
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Mini Bar is refilled 3 times per week. If you require an extra refill, there will be a charge of 20 US$.
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The Hotel’s electric current is 110 volts.
Dining Options at the Grand Palladium White Sand Resort
All meals and unlimited domestic drinks are included at the Grand Palladium White Sand Resort. Reservations are required at the á la carte restaurants and dress code applies. Guests at the Grand Palladium White Sand Resort have access to 13 bars within the resort complex, excluding the "Royal Suites Concierge bar".
Grand Palladium White Sand Restaurants
Two (2) Buffet Restaurants
"Kabah”
Buffet Kabah is air-conditioned and features show cooking and both an Italian and a Mexican cooking station.
"La Laguna”
Air-conditioned La Laguna features open-air dining overlooking the main pool. Specialties include an Italian Corner and show cooking.
4 “á la carte” restaurants
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Reservations are required to dine in the á la carte restaurants.
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Guests are required to present reservation vouchers in the á la carte restaurants
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Limited á la carte options proportionate to length of stay
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Dress code is required. No shorts or shirts without sleeves. Long trousers are requested for men.
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Dinner is served from 5:30 PM to 10:30 PM
Portofino
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Trattoria Restaurant
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Italian Cuisine
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
BAMBOO
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Asian specialties and Sushi Bar
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
RODIZIO
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Brazilian - hand carved selections on skewers served tableside
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
RIBS and MORE
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BBQ and Grill
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
Guests vacationing at the Grand Palladium White Sand Resort have the option to dine around the entire Palladium Resort Complex
Guests vacationing at the Grand Palladium White Sand Resort have the privilege of dining at the 3 buffet restaurants and the 4 á la carte restaurants located at the Grand Palladium Colonial and Kantenah Resorts.
Three (3) Buffet Restaurants
"El GRAN AZUL”
Buffet El Gran Azul is designed with an open plan allowing diners to experience the magnificent surroundings and views of the main pool. This restaurant serves continental breakfast, lunch from 12:00 noon to 4:00 pm, and snacks from 4:00 pm to 5:00 pm.
"TIKAL & LA HACIENDA”
Tikal and La Hacienda are 2 large air-conditioned buffet restaurants with a "Creole Corner" and nightly show cooking.
4 “á la carte” restaurants
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Reservations are required to dine in the á la carte restaurants.
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Guests are required to present reservation vouchers in the á la carte restaurants
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Limited á la carte options proportionate to length of stay. Guests are guaranteed the following minimun number of á la carte dinner reservations by duration of nights. 3-nights 1 á la carte dinner, 4 to 6 nights 2 á la carte dinners, 7 to 13 nights 3 á la carte dinners, 14 nights 5 á la carte dinners.
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Dress code is required. No shorts or shirts without sleeves. Long trousers are requested for men.
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Dinner is served from 5:30PM to 10:30 PM
IL VATICANO
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Mediterranean selections
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
SUMTUORI
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Japanese selections
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
EL DORADO
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International Steak House
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
LA ADELITA
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Mexican Restaurant
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Air conditioned
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Reservations are required
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Dress code applies
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Selected set menus
Note: Reservations are required to dine in the á la carte restaurants. Limited á la carte options proportionate to length of stay. Guests are guaranteed the following minimum number of á la carte dinner reservations by duration of nights. 3-nights: 1 á la carte dinner, 4 to 6 nights: 2 á la carte dinners, 7 to 13 nights: 3 á la carte dinners, 14 nights: 5 á la carte dinners. Guests are required to present reservation vouchers in the á la carte restaurants. Men are required to wear long pants and proper shirts (no tank tops / t-shirts at dinner. Guests also have use of the bars and restaurnats in the resort complex. Restaurant times may vary from time-to-time. Dinner is served from 5:30 pm to 10:30 pm.
Grand Palladium White Sand / Riviera Bars: 13 bars
Lobby Bar
Grand Palladium White Sand Resort
Meeting point, enjoy a cocktail
Open from 10:00 am to 12:00 am
Theater Bar EL Teatro
Shows and Entertainment
8:00 pm– 11:00 pm
Lecture Bar EL Deván
Open from 6:00 pm until 12:00 am
International premium drinks
Air conditioned
Selection of table games and books
La Laguna Palapa Pool Bar
Located next to the main pool
Open from 10:00 am to 1:00 am
La Isla Adult Swimming Pool Bar
Located at the adult pool by Grand Palladium White Sand Resort
from 10:00 am to 12:00 am
Swim up Pool Bar
Open from 10:00 am to 7:00 pm (summer) and to 6:00 pm (winter)
Punta Emila Beach Bar
Open 24-hours
from 8:00 pm to 8:00 am no alcoholic drinks served except for beer
Snacks 24-hours
Sunset Boulevard Disco Bar
Open from 11:00 pm until 2:00 am
Air-conditioned
Minors under 18 from 9:00 pm to 10:30 pm
Adults from 11:00 pm to 2:00 am
LAS ROCAS Bar
Located by the salt water pool at the Grand Palladium Riviera
Hotel Riviera
LA TERRAZA Bar
“The Royal Suites” pool
International “Premium” drinks 10:00 am to 12:00 pm
Two Bars in the Theme Restaurants
Located in the á la Carte Restaurants
Open 5:30PM to 10:30PM
Sports Bar at the Grand Palladium Colonial
Note: Times of bars and restaurants are subject to change according to the season. Please, verify times on the information boards or the information channel on your TV (Channel 2). It is prohibited to serve alcoholic drinks to minors under 18-years-of-age.
Grand Palladium White Sand Sports and Activities
During the Day: Activities on the beach and in the pool. Children's show in the theater and mini-disco in the discotheque.
During the Evening: Different live shows nightly in the theater, disco with numerous styles of music in an air-conditioned environment.
Grand Palladium White Sand Pools
Five fresh water swimming pools and one salt water swimming pool. 
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The pride of the Grand Palladium White Sand Resort is the huge lagoon swimming pool which is 3,500 square yards and features 4 integrated Jacuzzis and a swim up pool bar.
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Adult guests have use of a private pool for "Adults Only" located at the Royal Suites with waiter service. The adults' pool features one (1) Jacuzzi and the pool is open until midnight with bar service included.
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Relax in or by the Grand Palladium Spa pool.
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Children’s Pool located between main swimming pool at Grand Palladium  Colonial/Kantenah and Beach.Salt-water pool built in the rocks and located by the ocean with spectacular ocean views.
Note: All clients can use the four swimming pools of the Grand Palladium Colonial Resort and Spa and of the Grand Palladium Kantenah Resort and Spa.
Grand Palladium White Sand Beach and Pool Towel Service
Upon arrival, guests will receive a "Towel Card." Beach towels can be picked up at the desk located by the main pool. The towel pick up schedule is from 8:00 am to 8:00 pm in winter and 8:00 am to 10:00 pm in summer.
Grand Palladium White Sand Resort Sports Facilities
The following facilities are located at the Hotel Colonial, between villa 1 and 4:
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6 Tennis courts
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Mini golf
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Riffle and Archery range
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2 Paddle Tennis Tables
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2 Badminton Courts
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Football Field (artificial turf)
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Pro-Soccer Field (artificial turf)
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Multi purpose court (volleyball, basketball)
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2 Volley Beach Courts, 1 in front of the Beach Bar one next to the Snack Bar Punta Emilia.
Grand Palladium White Sand Water Sports Activities
Included in the all-inclusive program:
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Catamaran
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Kayak
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Sail Boats
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Snorkeling
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Windsurfing
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Pedal Boats
Grand Palladium White Sand Water Sports with an Additional Fee
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Deep-sea fishing
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Excursions
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Scuba Diving Courses
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Windsurf Lessons
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Sailing Lessons
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Motorized Water Sports
Grand Palladium White Sand Resort Entertainment
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Daily activities on the beach and swimming pool, as well as different shows during the evening in the theater.
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Children shows
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Children discotheque
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Discotheque Sunset Boulevard in Grand Palladium Riviera Resort and SPA - air conditioned and open from 11:00 pm until 2:00 am daily.
Note: Disco prohibited for minors under 18 yrs of age.
Grand Palladium White Sand Mini Club “El Ranchito”
The Grand Palladium White Sand Supervised Mini Club "El Ranchito" is located between the Grand Palladium Colonial Resort and Spa and the Grand palladium Kantenah Resort and Spa. Hours of operation are 9:00 am until 5:00 pm and accepts children ages 4- to 12-years of age. Children will be able to enjoy a variety of structured and supervised activities.
Facilities and activities at "El Ranchito" Mini Club include:
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Playground
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Indian Camp
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Volleyball
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Room for painting and crafts
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Video and Games
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Ecological tour within the resort to educate children on the culture, flowers and animals indigenous to the surrounding area.
Note: Upon your arrival at the hotel you will receive a program with all the activities for adults and children organized by the entertainment team. Please see the announcement board or our entertainment team.
Other services and complex facilities at the Grand Palladium White Sand Resort:
When vacationing at the Grand Palladium White Sand Resort guests can enjoy the beautiful facilities and experience the following:
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Large polished marble sophisticated lobbies
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"Craft Fairs" are held several times per week at the hotel. Guests can purchase handcrafted souvenirs crafted by local artesians:
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silver jewelry
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paintings
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wood carvings
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elegant hand-beaded jewelry and hand bags
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cigars
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tequila
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. . . and much more!
Bring home souvenirs for yourself and friends and family!
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2 Orchid Gardens, one at the Colonial and Kantenah. Guest will view exotic flowers, plants and trees. Along the pathways vacationers will notice the wooden signs labeled with the flora's names and origin. It is a wonderful opportunity to learn more about the areas local flora.
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A "flamingo pond" located in the front of the Colonial and Kantenah lobbies.
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A "crocodile habitat" feeding exhibition once a week.
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Bridges and ecological walks are built within the resort complex for guests to walk and view the palm groves, jungle, mangroves and spectacular gardens.
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Spacious open air theater for daily shows and evening entertainment
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A beautiful "Wedding Gazebo" located waterfront at the beach. Wedding couples can just imagine the breathtaking views of the turquoise Caribbean Sea while exchanging wedding vows!
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Conference rooms
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Internet café for a fee
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Tour desks offering service, assistance and information for excursions and return confirmations of airport transportation.
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Reverse Osmosis Water Treatment System
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Back up power generation system for emergencies
Grand Palladium White Sand Spa
The Grand Palladium White Sand Resort offers guests the most spectacular and modern Spa located in Riviera Maya. Spa facilities include:
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Reception Area
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Spa Boutique
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Relaxation area
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Steam Room
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Dry Sauna
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Jet Message Pool that is open to sky
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Jacuzzi
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Pool
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Aerobics Area
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*Beauty Salon for Hair/Nails
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*Hydrotherapy
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*Messages – Indoor and Outdoor
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*Couples Message
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*Vichy
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*Temazcal – Meditation with the essence of being purified with use of oils and ancestral techniques.
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*Eco Meditation
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*Facials
*Fee for services
Grand Palladium White Sand Fitness Center
The Grand Palladium White Sand Resort features an air-conditioned fitness center offering guests a large gym with two areas:
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One offering a variety of weight lifting machines
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One offering aerobics training
The gym facilities include:
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Lockers and dressing rooms
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Sauna
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Jacuzzi
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Steam bath
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Quiet relaxation area
Grand Palladium White Sand Resort Medical Service
A doctor is on call 24-hours a day for emergencies. There is a fee for medical services.
Grand Palladium White Sand Shopping Center
The Grand Palladium White Sand Shopping Center features:
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Photo shop
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Souvenir stores
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Craft store
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Cigar store
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Supermarket
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Non-prescription pharmacy
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Jewelry Shop
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Clothing Shop
Grand Palladium White Sand Shuttle Service
Shuttle Service is available for guests to travel between Grand Palladium Rivera / Grand Palladium White Sand and the Grand Palladium Kantenah / Grand Palladium Colonial, Shuttle service is from lobby to lobby.
Grand Palladium White Sand Information
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Distance to the Beach: 0 km
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Playa del Carmen 32 km
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Distance to airport 80 km
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Distance to Cancun 95 km
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Distance to Tulum 30 km
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Resort Built in 2002
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Credit Cards:
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Languages spoken by staff
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Spanish
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English
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French
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German
Grand Palladium White Sand Resort Restrictions
“Stay at one, play at four” . . .
Guests staying at the Grand Palladium White Sand Resort have full access to all of the facilities, bars and restaurants of the Grand Palladium Kantenah Resort, the Grand Palladium Colonial Resort, and the Grand Palladium Riviera Resort with the exception of the "Adults Only Royal Suites and Concierge Services" the Grand Palladium Riviera Resort.
The Grand Palladium complex in Riviera Maya consists of four (4) quality, value-added, all-inclusive hotels:
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The Grand Palladium Colonial Resort
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The Grand Palladium Kantenah Resort
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The Grand Palladium White Sand Resort
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The Grand Palladium Riviera Resort (excluding "Royal Suites" section and its amenities that are exclusive to "Royal Suites" guests).
Grand Palladium is the "top-of-the-line" brand name for the Fiesta Hotels Chain from I biza Spain, and denotes quality, consistency and service.
Grand Palladium White Sand Contact Information
Cattera Federal Puerto Juarez - Chetumal
Km. 256+100. Municipio del Solidaridad
Quintana Roo, Mexico
Riviera Maya
Telephone: 52-877-2100
Grand Palladium White Sand Grand Palladium White Sand Resort Grand Palladium White Sand Grand Palladium White Sand Resort Grand Palladium White Sand Grand Palladium White Sand Resort Grand Palladium White Sand Grand Palladium White Sand Resort Grand Palladium White Sand Grand Palladium White Sand Resort Grand Palladium White Sand Grand Palladium White Sand Resort
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Grand Palladium Resorts and Spas - Riviera Maya, Mexico
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"Apart from the fact that we do have a business relationship with Judy and Ma ria, we could say that ours is like a family relationship. We know that Judy and Maria provide their clients that special touch that goes one step beyond and this is also our politics. We trust Judy and Maria the same way we know they trust us. We highly recommend Judy and Maria's Travel, Inc."
GRAND PALLADIUM COLONIAL RESORT & SPA
GRAND PALLADIUM KANTENAH RESORT & SPA
Felipe Martinez
Gerente General / General Manager
www.fiestahotelgroup.com
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Fiesta Hotels of Spain - Palladium & Fiesta Hotels
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"It has been with great pleasure for Fiesta Hotels and Resorts / Palladium Resorts - both  professionally and personally - to have the opportunity to work as closely with Judy and Maria's Travel, Inc. as we have over the past few years.
Looking from afar in our head office in Ibiza, we have to commend you both as being two of the leading retail travel professionals in the United States marketplace that have been able to recognize the constant changes in technology, have grasped an understanding of the dynamics of effective selling, and have taken full advantage of all the benefits the Internet can provide as it relates to being able to market, promote and sell our Grand Palladium and Palladium Resorts in Mexico, the Dominican Republic and in the not too distant future Jamaica.
Your success has been our success and it has to do with your complete knowledge of not just what our resorts are like now at this moment -- from your constant personal site inspections -- but your first-hand improvement of our Grand Palladium and Palladium resort hotels. From your numerous trips to our hotel, Judy and Maria's Travel, Inc. knows of our hotels intimately and it allows for the most effective sales possible to our mutual clients.
The close contact you both have with our key management at our hotel and head office in Ibiza has gone a long way in ensuring that our mutual clients and guests do receive the holiday they have purchased and expected by their booking their vacation thru Judy and Maria's Travel, Inc.
We look forward to working closely with Judy and Maria's Travel, Inc in the seasons to come."
Warmest Regards,
Daniel Pons
Managing Director
Fiesta Hotels and Resorts/ Palladium Resorts
http://www.fiestahotelgroup.com
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Consumer Reference
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Dear Judy and Maria
"The memories of our wonderful week with our family at Grand Palladium White Sand are still fresh. But we owe so much to both of you for all you did to make it such a great experience for all of us.
We will never forget how you swung into action when Richard and his family realized they had forgotten their passports and without them couldn’t get on the plane with us. You were able to cancel their seats and direct them (after they went home to get their passports) to another flight the very next day.
When Joanne and I arrived at the resort and were not pleased with our room assignments (they were beachfront but on the ground floor with a limited view and all the rooms were not together), the reservation desk clerk told us there were no other rooms available. That is when I called you, Maria. Did things change after that! The Front Desk Manager himself came out and personally showed us rooms in a number of buildings before we finally found the right ones. He must have moved other guests all over the place to make room for us. All the time he was telling us how wonderful you and Judy are and how he would do anything for you. He ended up giving us his card and told us to call him directly before our next visit. As if that weren’t enough, the Managing Director of White Sand came out to introduce himself to us and to make sure we were satisfied with our accommodations and the way we were being treated.
Your immediate response to my phone call to you was very reassuring. Your power at that place is really impressive. Having travel agents be so responsive and effective is so wonderful. I’m sure that all your clients can tell their stories of your help to them in their hour of need. I didn’t think it would be right for me not to tell our story and let you know of our admiration and appreciation."
Until our next trip,
Allen Marans, M.D.
Bethesda, Maryland
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Consumer Reference - Grand Palladium Riviera Royal
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Dear Maria:
"What a great time we had at the Palladium with the royal cabana package! we especially appreciated the private auto transfers, nice touch! PS...Pedro at the VIP lobby says hola! Staff was great, grounds and restaurants were superb! Have anyone interested in a stay at the Grand Palladium Riveria complex contact us. Our recent trip to the royal section definitely ranks in the top two! We just can't pick a winner between the Iberostar Maya and the Palladium Royal Cabana!
Thanks again for our fourth great J&M trip to the Riveria Maya. We always return well satisfied with your trip planning. Very smooth and trouble free!"
Bob Janus and Melody Johnson
Bangor, Pennsylvania
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Grand Palladium Royal Cabana Suite, Riviera Maya, MX
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Maria and Judy,
"Thank you so much for suggesting the Grand Palladium for our honeymoon. We loved every minute of it! I am giving your names to my friends to use you for their next trip. Actually, our best man and his fiancé made their honeymoon plans through you. I am attaching a few pictures of us!"
Thanks again!
Beth and Dan Weatherford
Fairfax, Virginia
Grand Palladium Riviera Cabana Suite
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Consumer Reference Grand Palladium White Sand and Riviera Resorts
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Judy and Maria's Travel,
"I just wanted you to know that we returned from our trip to The Grand Palladium Royal Riviera Resort last night and had a great time. The resort was beautiful . . . . HUGE, and the food and service was outstanding. We're glad we took your advice on the private transfer. It was so convenient and comfortable. The only issue on the whole trip was a two-hour delay on our return flight, however, in the end it only netted out to be arriving 25 minutes late into Hartford so it wasn't bad at all
We talked up Judy and Maria's Travel as we were extremely pleased with the service and knowledge we received from you and the overall support and information we received about our destination from the emails and website. You guys are a class act.
This was our second APPLE Vacation and we will also make every attempt to use them again as well. Everything goes so smoothly and you have knowledgable people at your destination to guide you and keep you from any trouble that you otherwise may unknowingly end up in. Whenever we had a question about process or booking an event or transportation, APPLE was there. They were quick and they were accurate.
Thank you again. We will definately be booking our future travel with you."
Terry Cowdrey
Pittsfield, MA
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