Dear Judy and Maria, 

Barcelo Maya Beach Resort.  I'm sorry it's taken me two months to write, but the WONDERFUL trip you planned for us still lingers so fresh in my mind that I just haven't felt like I've gotten back to the "real world" yet (which is a very good thing).  I was just browsing through some of our pictures from our trip and it finally hit me that I should take a moment and thank the two people who are responsible for truly the GREATEST family vacation we have ever had!!

I don't even know where to start.  From the time I placed my first call to request some information about planning an "economical, but luxurious" trip for a family of 6 (with children's ages ranging from 4 to 15), I have never had quite the exceptional service and terrific attention to detail to every aspect of a vacation.

I read some where once that of all childhood memories, some of the greatest are of family vacations.  Some times this may be because of the horrific situations that occur (lost luggage, cheap/dirty hotel rooms, miserable service, etc.) that seem to stick in a young child's mind, but also they can be some of the fondest, if the trip goes well.  The later is definitely the case with our trip.  I can't believe (and though I don't want to say I doubted you) you were able to find the PERFECT vacation spot for us.

Everything was simply beautiful.  All the information you gave us had us anticipating a fabulous vacation, but once we got to Mexico and to our all-inclusive hotel that you recommended, our expectations were nothing in comparison to the terrific trip we all had!!  You took care of all the details and we simply had to show up and enjoy ourselves -- and we definitely did!

"As the mom of four, 2 little ones and 2 teenagers, planning a family trip isn't always a picnic.  It seems that you have to try and remember so many details, take care of so many arrangements, and inevitably forget a few important plans, that by the time you get to your vacation destination, you're exhausted or you just want the whole thing to be over, so that you can get back to normal.

Well nothing could be further from the truth with our vacation through you.  I talked to you briefly, you got all the information that we wanted our trip to be like, called back the same day and gave us some unbelievable options.  I kept thinking "something's going to go wrong."  And any time I called you concerned, you would just calmly say, "Don't worry, everything's going to be fine.  I already took care of that."  And boy, you sure did!!

We simply had the time of our lives.  Every one of us has nothing but fond memories of our trip!!  Thanks to you, you have created hopefully what will become some of our four children's (not to mention my husband's and mine) fondest memories that we will always cherish.

We can't thank you enough!!  If anyone wants to have a stress-free vacation experience, they should definitely call you.  I know I always will!!

Thanks for everything!!"

Sincerely,
Karen and Mark Tracy (and the kids, too!)
Kennett Square, Pennsylvania

Hi Maria,
 
WOW!!!  
 
Barcelo Maya Palace . . . We sure were taken care of at the Barcelo last week...!   We were upgraded from a standard jr. suite to an ocean view preferred club Jr. Suite!  And, the front desk manager personally attended our check-in and then walked us to our room!  He was so very gracious and I'm assuming all of this was because we were your clients!!!  You are obviously very well liked and respected at this resort! 
 
As for the vacation, we had a WONDERFUL time.  The resort and our room were beautiful and we had a fabulous 20th anniversary celebration.   We loved that the Barcelo Beach resort at other end of the property was closed, and that beach was practically vacant every day!  We had the best of both worlds ...  quiet and private with all the amenities of a grand resort! 
 
Plan to take the kids back in the next year and we will definitely book through you again!  Thank you so much!
 
Sheryl & Larry Darling
Consumer Booking

Dear Maria and Judy, 

Barcelo Maya Palace . . .We can’t thank you enough for this wonderful stay.. It wasn’t just great; it was the most fantastic vacation experience we have ever enjoyed. I don’t know who you know, or how you did it, but the upgrade took our breath away and it was one of the nicest surprises we’ve ever had. We highly recommend that people stop trying to go through the agony of booking vacations by themselves and put their trust in agents, especially like Judy and Maria's Travel, that truly know the resorts and the people that run them. Every now and then you may get wonderful surprises! 

Muchas Gracias! 

Ed and Linda McQuiston
Michigan

Hi Maria!  

Barcelo Maya Palace . . .The resort was terrific.  We've stayed at Iberostar Tucan, Quetzal, and Paraiso, as well as the Allegro Playacar and Gran Porto Real in Playa del Carmen.  The hotel was our favorite by far!  Our kids cried when we left!  The water park for the kids was great!  The Club Premium service was great.  The snorkeling was wonderful.  We did the Dolphin Discovery at Puerto Aventuras - we totally recommend that!  We looked at the kid's water park and ocean from our balcony.  The ocean views from the lobby and all of the restaurants were unbelievable!  It was the perfect resort for our family!
 
Thanks for the delicious cake you sent to the room on Todd's birthday!  What a nice surprise!  The buffets at the were very good.  We loved the Bali Hai Asian restaurant.  We ate there twice.  We did not care for the Mexican or the French, however the service was very good.  Overall a perfect trip!  If you have not seen it yet, you should visit ASAP - it's wonderful!
 
Kim Tilghman
Castle Rock, Colorado

Barcelo Maya Palace . . . My family and I just returned home from the beautiful Barcelo Maya Palace.  We booked this property based upon your recommendation and couldn't have been happier with our choice.  The resort is breathtaking.  We enjoyed the expansive, soft, powdery beach very much.  The Barcy Kids Club staff were wonderful with our boys.  Again, thank you for suggesting this resort and allowing us to have such fond memories of our first tropical family vacation.  We look forward to future trips.
 
Jessica Langdon
Commack, NY

 Judy and Maria,

Secrets Capri Resort and Spa . . .  Destination Weddings . . . "Hi!  I just wanted to thank you for helping us find an absolutely wonderful place to have our wedding -- Secrets Capri Resort and Spa.   First of all I would like to thank you for answering all of my pre-travel and wedding questions.  You made us feel confident that we had all of the appropriate paper work and documentation needed for the ceremony to take place.

We arrived in Cancun on June 30th -- our flight was approximately thirty minutes early.  I really appreciate you supplying the private transfer.  As soon as we got our bags we had someone who was waiting to take us to the resort.  It was nice to have a quiet ride to Secrets Capri Resort and Spa, we both napped on the 30 minute trip there.  Upon arrival we received a cool wet towel and a glass of champagne while we sat down to be check in.

When we got into our room I felt like crying.  Everything was so beautiful and we were so pampered.  It was the perfect atmosphere for a very happy, soon-to-be bride.  We had a beautiful exotic flower arrangement, a fruit tray, and a bottle of chilled champagne.  The room was ocean view with a spectacular view of the ocean as well as the resort.  The customer service was excellent, we felt like royalty.  Each night when we got back to our room the bed was turned down.  A rose was laid on the bed as well as chocolate.

Claudia and Lucely, the wedding planners, were absolutely wonderful.  They were both full of enthusiasm.  They took care of all of the pre-wedding paperwork, blood tests, etc.  They made everything very easy and hassle-free for us.

On our wedding day everyone in the hotel knew that it was our special day.  Daniel our concierge called that morning to let us know that he was available if we needed anything.  Isabel in the hair salon did such a good job on my updo.  I am very picky about my hair.  She was very meticulous, my hair was perfect before I left the salon.

The photographer I also have to praise.  Marco was absolutely wonderful and he produced fantastic pictures.  These pictures captured the moment beautifully, they will help us remember such a beautiful and romantic day.

The Spanish ceremony is also very nice.  After the Spanish/English ceremony, that we chose to have on the beach, we had an absolutely delicious Spanish Wedding Cake and champagne.  The ceremony was very intimate.  I could not have imagined a more wonderful way to get married.  I almost cry every time I think about how absolutely perfect it was.

When we got back to the room later that evening the room was covered with flower petals.  We had champagne on ice, towels that were made into swans on the bed, and chocolate covered strawberries on the night table.

We had the most awesome experience.  Thank you for having such a great web site and being so well informed about Secrets Capri Resort.  By using you as our travel agent we felt certain that everything we needed would be properly taken care of, and it was.  I have passed your name on to several friends who are getting ready to plan a vacation."

Thanks again,

Richard and Bobbi Carpenter
Jacksonville, IL

Maria,  

Bahia Principe Coba . . . "I just want you to know we all had a fabulous time at the Gran Bahia Principe Cobaa couple of weeks ago. The location of the rooms were perfect, we ended up having a la carte dinners six nights, and the whole experience was wonderful. I love that place and now my whole family loves it! Thank you so much for taking care of the transportation to the hotel. Very much appreciated! Best regards! "

Karl Nicosia
Hillsborough, NJ

  Hi Maria!

Dear Judy and Maria,   

I want to thank you for everything that you did for us. They treated us great at Dreams Punta Cana. We met a few couples on the plane ride there and they ended up staying at Dreams to, so we ended up hanging out with them all a little. They were all very jealous of the extra treatment that we were receiving. We were told by the concierge it was because of Judy and Maria. So we wanted to make sure we thanked you. We also told all the couples we met about your company and they all said they would be sure to use you next time they travel.

Dreams Punta Cana Resort and Spa . . . My husband and I recently returned from vacation at Dreams Punta Cana Resort and Spa .  From the moment we arrived in the Dominican Republic we felt like royalty.  We were greeted at the front desk by Eileen who gave us a tour of the grounds and explained the amenities to us.  The rooms were spacious and the views were magnificent.  We spent alot of time at the pool where the entertainment staff provided activities and games.  We were amazed by their energy and enthusiasm in getting all of the guests involved.  We had the opportunity to have a romantic dinner for two. The night we were to have our dinner on the beach it was too windy.  We were thinking that it would just get canceled.  But the staff surprised us again and provided us our romantic dinner under the wedding gazebo. We couldn't have asked for a nicer waiter.  He was attentive to our every need.  We also had the chance to check out the spa and were very pleased.  My husband received a massage and we both enjoyed the "water spa."  

They offered different types of services to help you relax.  During our stay we decided that we wanted to get out and see the city of Punta Cana.  We opted to go horseback riding and four wheeling with a company called "El Rancho Differente" The tour guides gave us the true Punta Cana experience by showing us around the town and sharing their experiences with us. We would highly recommend this resort for anything from a romantic getaway to a family vacation.  This resort truly offers something for everyone!  Judy and Maria were very helpful in planning our romantic getaway.  We will definitely utilize them for our next adventure!

Melissa & Will Laurento
Exton, PA

_____

Maria,

Dreams Punta Cana Resort and Spa . . .Just wanted to drop you a note since once I get back to the States, things will get hectic and I didn't want to forget about writing you.

We are enjoying our time at Dreams Punta Cana Resort and Spa .  Today is our last full day and we leave tomorrow in the afternoon.

The resort pretty much appears the same from the last time we were here, with some obvious changes. We really like the Punta Cana preferred club. It’s a nice touch and the staff there are very courteous and helpful, which is true of most of the staff here, we have found.

We appreciate the little extras that were delivered to our room the day of our arrival . The couples massage and facial was a very nice courtesy!!! The food here is always terrific. I really enjoy the variety as does my wife.

All and all, we are having a great time. The weather is cooperating nicely. We love the beach but as I mentioned, it’s the Atlantic so it’s a bit different than the Caribbean Sea, but we're enjoying it as well.

Thanks for "taking care of us" and please extend our appreciation to the general manager, Yann for being a gracious host!!!

Stu Seitz
Owings, MD

Dear Judy & Maria, 

Drms Riviera Cancun Resort and Spa - Mexico  . . . Wanted to let you know what a wonderful vacation we had at Dreams Riviera Cancun the week of Oct 16-23, 2009. Even though it rained hard for 3 of our days we had a great time. As others have said the staff is the best I have ever encountered. The food was very good and the entertainment was great. We liked the size of the resort and all the amenities. They sure tried hard to please. We would like to go back there in March or October of next year. We had a Swedish massage and I thought it was one of the best I have had.

Thank you for your excellent service. We will use you again.

Karen & Dan Stoner
De Catur, IL

Maria, 

Dreams Tulum Resort and Spa . . . "I couldn't wait to let you know about our trip to the Dreams® Tulum.  We just returned yesterday and I haven't stopped crying yet.  We all wanted to stay for at least another week or more!

Over the last 20 years I have been to Cancun and the Riviera Maya about 25 times and have stayed at more than 10 different resorts ranging from 4 Apples to 6 Apples.  The Dreams® Tulum is by far my favorite. This resort captures the soul of old Mexico while providing all of the modern conveniences we seem to need these days.

We arrived at the resort at 11:30 in the morning, and were checked in in a matter of minutes.  Our rooms were not immediately available, but that wasn't a problem because we had bathing suits in our carry on bags.  We had a place to change and went right to the beach, soaked up a little sun then enjoyed lunch at the Mexican restaurant.

And what a beach!!!!!  Plenty of Palapas and palms for shade, and wonderfully comfortable lounge chairs, and fresh white beach towels.  The beach is the most beautiful I've seen in all of my trips.  Perfect for both swimming and snorkeling.  This was the best snorkeling beach I've ever been to.  We saw more beautiful fish and sting rays than you would see on most paid "Snorkeling Excursions"!  

Our rooms were perfect.  We had a beautiful platter of fresh fruit, a bottle of red wine and a wonderful note from the general manager "Welcoming us home  to the Dreams®".  The king size bed was comfortable, there was plenty of  room for our clothes and luggage, good reception on the cable TV, great size  bath room and even the hair dryer worked to perfection. The refrigerator was restocked every day with bottled water, juice, beer and sodas.

We ate at all of the restaurants; Mexican, Italian, Asian, and the buffet.  Still can't decide which is my favorite.  The food was fresh, delicious and beautifully presented. Dreams Tulum Resort

I was surprised to find top shelf liquor at all of the bars.  We had  delicious tropical drinks and great cold beer.

All of the staff I met were hardworking, happy and very friendly.  To find  that combination of attributes is rare.

Hope to return to the Dreams® early next year.  Thanks for the recommendation."

Leigh Willmore
George Gula
West Chester, PA

XXX

Maria,

Dreams Tulum Resort and Spa . . . Just wanted to let you know that everything was absolutely fabulous and we had a wonderful time at the Dream’s Tulum.  Beautiful resort and bar none, absolutely the most friendly staff of anywhere we have been (we’ve been to Moon Palace, Iberostar Tucan, Riu Palace, Palladiun Kannetah, Barcelo, Secrets Capri).  Wonderful beach walking towards the Tulum ruins.  Food very good.  The activities folks incredible.  A great setup with all the restaurants close to the beach and basically right next to each other.  And, what a great meeting place with a main bar next to the pools and beach.  The resort has a really great setup.  If they have one downfall it was the order in most of their public restrooms – in every other resort we’ve been, they have always been exceptionally fresh smelling.  Here however, almost everyone was just not up to the standard it should have been – that’s really all they need to work on.

That’s my 2 cents – and if you want any other “traveler” opinions about my experiences in the Maya Riviera, give me a holler.  Oh, and the non-stop transfer really does make a difference.

Have a fabulous day and thanks for your excellent service – everything went like clockwork

Scott Williams
O'Fallon, Missouri

Keve, 

NH Eden Resort . . . I am writing this testimonial to let others know of the great service we received from Judy and Maria’s Travel.  My husband and I along with another couple just returned from the EdenH Punta Cana Resort in the Dominican Republic.  Keve was our agent and he graciously spent his time searching out the best deals for us.  He could not have recommended a more perfect place.  It was paradise and the service we received at both the resort and airport were a reflection of the relationship Judy and Maria have with Apple Vacations.  It was first class.  We have enjoyed receiving emails from Judy and Maria's Travel, Inc. notifying us of specials and new resorts.  We plan to book again with them for this fall.  Thank you for such great customer service.

Luke and Audra Currin Reed
Newtown, North Carolina

Maria (and Judy), 

"It was a pleasure speaking with you (Maria) this morning. First of all thank you for arranging our trip. We had a great time and the Gran Bahia Principe Ambar was exceptional! We were in a prime location (building 64) and had a great time. As we spoke, we had one wrinkle (there was a problem with the door handle), but it was fixed and all was well. The service overall was good. The resort is absolutely beautiful and the Ambar side is the perfect size. The shows are on the other side, but the trolleys are very frequent. The gym is very nice for a beach resort. I even took an indoor cycling class. You could also use the shower there if you had a very late flight (we ran into a couple from Canada who had done that after checkout). The food at the Gran Bahia Principe Ambar was excellent. It was a definite upgrade from the immediately lower price level resort we stayed two years ago (about $300/week/person difference - well worth it!). The buffets were surprisingly good. The selection of the prepared dishes was extensive and the option of having steak, lamb chops or fish grilled to order was a real plus - especially since I am allergic to shellfish. The other restaurants were good as well. Don Pablo Gourmet and the Grill (the steak house on the other side of the resort) were exceptional. The Brazilian was good and the Mexican also. We did not try the others. Definitely eat breakfast at Portofino by the beach a couple of times (more private and some different choices). Even the lunch buffet at the beach had excellent choices. Drinks at the Gran Bahia Principe Ambar were good (medium to top shelf). We ordered from the wine list at the Grill and Don Pablo Gourmet and it was worth the extra cost ($30). That being said, it was the only extra cost on the resort and our choice.  

Like I said the place is beautiful. The room was very nice including the LCD TV, sofa, and robe were key and bathroom is very nice (separate shower and spa tub). The pool is a nice size and the swim up bar is a nice touch. The beach as expected was beautiful and the water crystal clear.

Like our last trip to DR, guests still need to know all that is offered before arriving (there is a lack of information in writing at the resort). We forgot to inquire about some sports activities and never called room service (no menu in the room), but I think this is a reflection of the great time we were having and the broad array of food available... 

Also, the transportation to/from airport was good as was the Apple rep on site.

We are very happy to have found you guys when researching this resort. We will call you for our next sun vacation. I probably rambled on some yet left out some stuff. If you have any questions about the resort, please email us. All the best!"

Peter and Judy
Madison NJ  
Read More on the resort . . .

Hi Maria, 

Grand Palladium Bavaro Resort and Spa . . . "Just back, unfortunately, from the Grand Palladium Bavaro in Punta Cana.  I just wanted to drop you a note to let you know that everything was wonderful.  We were there three years ago and thought it was great.  Since then they have done a lot to make the resort even better, and their efforts show.  I had forgotten just how beautiful the grounds and the beach are.  Pictures just don’t do the place justice.  Also, I was amazed to see many, many employees who I recognized from three years ago including Isabel, who runs the kids club.  My children loved her three years ago and still do.  In speaking with those employees I remembered from before I was surprised to find that most have worked at the resort for 5 years or more.  That says a lot about the Fiesta chain.  Everyone at this resort, from the managers and supervisors; to the people in the restaurants; the bartenders; the POP animation people; and even the gardeners, do an amazing job to make sure that their guests are having fun.  My wife, the three of our children we took (ages 11, 9, & 7), and I all had a great time.  It was truly an amazing vacation in a spectacular place.  I’m already looking forward to going back again – soon!"

Thanks.

Chuck
Charles J. Barreras, Esquire
The Chartwell Law Offices, LLP
Norristown, PA

Hi Maria:  

Grand Palladium Jamaica Resort and Spa . . . Just wanted to tell you that the Grand Palladium in Jamaica was AWESOME...I thought I "died and went to heaven"...everything was perfect from the staff who were very accommodating and cheerful and pleasant to the food that was plentiful and delicious. The rooms were spacious and clean...loved the Jacuzzi in the bathroom. The pools, beach and the many activities going on every day were just overwhelming and lots of fun!!! The bartenders were unbelievable....you were greeted with a drink and didn't stop until you left...LOL!!! Jackie and Keith's wedding was beautiful...the wedding planner did a terrific job. The only downside was the bus ride from the airport to the resort....we had to wait for over an hour until (it appeared) they had to half fill the bus and then there was construction on their roads that took us another hour or so to get to the resort. Neil and I would love to go back within the next two years since we both felt we didn't have enough time there. If you find any "specials" back to the Grand Palladium within the next two years, please let us know. Thank you for this beautiful trip and I would definitely recommend this resort to anyone who is looking for beauty, fun, relaxation and priceless memories. Take care.

Eleanor DeFrangesco and Neil Brenner 
Norristown, PA

Maria, 

Palladium Vallarta Resort and Spa . . . Once again I wanted to say thank you for your assistance with our trip to the Palladium in Puerto Vallarta.  The resort was gorgeous and outside the main tourist areas in a very jungle like setting on the beach.  You got us the best room in the house which had the best views and close to all the excitement.  The restaurants were great and so was the staff as I tipped regularly and they really went the extra mile and showed their appreciation.  We rented a car and it was a great place to start out on journeys to head north of Vallarta.  Great Trip, Great Time, only complaint too short.“

Gary Birkett
San Jose, CA

Dear Judy and Maria   

Grand Palladium Wht. Snd. Resort and Spa. . . "The memories of our wonderful week with our family at Grand Palladium White Sand are still fresh.  But we owe so much to both of you for all you did to make it such a great experience for all of us.

We will never forget how you swung into action when Richard and his family realized they had forgotten their passports and without them couldn’t get on the plane with us.  You were able to cancel their seats and direct them (after they went home to get their passports) to another flight the very next day.

When Joanne and I arrived at the resort and were not pleased with our room assignments (they were beachfront but on the ground floor with a limited view and all the rooms were not together), the reservation desk clerk told us there were no other rooms available.  That is when I called you, Maria.  Did things change after that!  The Front Desk Manager himself came out and personally showed us rooms in a number of buildings before we finally found the right ones.  He must have moved other guests all over the place to make room for us.  All the time he was telling us how wonderful you and Judy are and how he would do anything for you.  He ended up giving us his card and told us to call him directly before our next visit.  As if that weren’t enough, the Managing Director of White Sand came out to introduce himself to us and to make sure we were satisfied with our accommodations and the way we were being treated.

Your immediate response to my phone call to you was very reassuring.  Your power at that place is really impressive.  Having travel agents be so responsive and effective is so wonderful.  I’m sure that all your clients can tell their stories of your help to them in their hour of need.  I didn’t think it would be right for me not to tell our story and let you know of our admiration and appreciation."

Until our next trip,

Allen Marans, M.D.
Bethesda, Maryland

Maria and Judy, 

Royal Suites Yucatan by Palladium . . . "Thank you so much for suggesting the Grand Palladium for our honeymoon.  We loved every minute of it!  I am giving your names to my friends to use you for their next trip.  Actually, our best man and his fiancé made their honeymoon plans through you. I am attaching a few pictures of us!"

Thanks again!

Beth and Dan Weatherford
Fairfax, Virginia
Grand Palladium Royal Suites Yucatan

_______________

Judy and Maria

Royal Suites Yucatan by Palladium . . . Just wanted to let you know that your recommendation for the Royal Suites was right on. The private restaurant was a welcome change from the others as was the way they take care of you. The private transportation on site alone was worth the price of the upgrade,.

Thank you for your assistance with this booking. 

James G. Graves
Columbia, South Carolina

Judy and Maria's Travel,

Royal Suites Yucatan by Palladium . . . "I just wanted you to know that we returned from our trip to the Royal Suites Yucatan by Palladium last night and had a great time.  The resort was beautiful . . . .  HUGE, and the food and service was outstanding.  We're glad we took your advice on the private transfer. It was so convenient and comfortable.  The only issue on the whole trip was a two-hour delay on our return flight, however, in the end it only netted out to be arriving 25 minutes late into Hartford so it wasn't bad at all

We talked up Judy and Maria's Travel as we were extremely pleased with the service and knowledge we received from you and the overall support and information we received about our destination from the emails and website.  You guys are a class act.

This was our second APPLE Vacation and we will also make every attempt to use them again as well.  Everything goes so smoothly and you have knowledgable people at your destination to guide you and keep you from any trouble that you otherwise may unknowingly end up in.  Whenever we had a question about process or booking an event or transportation, APPLE was there.  They were quick and they were accurate.

Thank you again.  We will definately be booking our future travel with you."

Terry Cowdrey
Pittsfield, MA

Dear Maria:   

Royal Suites Yucatan by Palladium . . . "What a great time we had at the Palladium with the royal cabana package!  we especially appreciated the private auto transfers, nice touch!  PS...Pedro at the VIP lobby says hola!  Staff was great, grounds and restaurants were superb!  Have anyone interested in a stay at the Royal Suites Yucatan by Palladium contact us.  Our recent trip to the royal section definitely ranks in the top two!  We just can't pick a winner between the Iberostar Maya and the Palladium Royal Cabana!   

Thanks again for our fourth great J&M trip to the Riveria Maya.  We always return well satisfied with your trip planning.  Very smooth and trouble free!"

Bob Janus and Melody Johnson
Bangor, Pennsylvania

Hi Maria: 

Iberostar Bavaro Suites Resort . .. "Just back from the Iberostar Bavaro. 

We wanted to let you know how much we enjoyed it.  It's everything and more that you wrote in your reviews.  The place is simply beautiful, the people so friendly and the food was very good. This is our third vacation through your agency and Hope to start planning our next one."

Best Wishes,
Jeanne Devers
Somerdale, NJ

Iberostar Grand Paraiso Hotel . . . . A+++++++++ to "GRAND PARAISO"  -  RIVIERA MAYA  -  for providing "lifetime memories"  as we celebrated "5/10/45 year anniversaries" in the Santora/ Steffech/ Keim families.........the hotel is "picture perfect" in all aspects, and as we reflect back over our visit there, The kindnesses of ALL the staff, leave us with a longing to return in the near future.......
 
KUDOS - KUDOS - KUDOS to "MARIA THOMAS" for her guidance in selecting this fine hotel - knowing it would be "perfect" for us after I explained, to her, what my "WANTS, NEEDS and DESIRES" were.......MARIA, you are the BEST agent I have ever worked with and certainly will contact you, in the future, for my travel ...............thank you - thank you for being there ,with positive support,  and guiding me in the right direction ....... "KUDOS ONCE AGAIN TO MARIA!"      

Barbara Keim
North Wildwood, New Jersey

Iberostar Grand Hotel Bavaro   

Judy and Maria,

Iberostar Grand Bavaro Hotel & Spa . . . Leo and I want to thank you for making our trip to Punta Cana one of the most unforgettable trips we’ve ever taken.  All eight of us went “zip lining” – what fun! A sight to be seen. I am sure by us older ones!

I have been telling everyone about the trip. When we celebrate another big anniversary, we will be in touch!

Thank you again,

Leo and Maria Bernard
Andover, MA

Iberostar Grand Hotel Paraiso 

Dear Maria:  

Iberostar Grand Hotel Paraiso . . . Thank you so much for recommending and booking us at hotel (visited November 17- 24th). This magnificent destination resort raises the bar when it comes to service, amenities, entertainment, friendly staff, and quality of food & beverage.   This was the forth of many trips we will book through Judy & Maria's Travel.  You certainly take care of all the details making a vacation what it should be - worry and hassle-free.  

We look forward to our next trip!

Kudos to Judy & Maria's Travel! 

Sincere Thanks!

Jay & Justine Giffen
Irwin, PA 

Stand-outs at the resort:

Alberto:  Butler
Christy: Lobby bar
Rico: Bartender Lobby bar
Roberto:  Supervisor Beverages
Carolina: Star friend
Housekeeping staff: All were wonderful and accommodating.
Spa staff: Made us feel welcome and comfortable. The couples massage at the spa was unbelievable!

Everyone was friendly and exceeded our expectations - such a hard working and dedicated staff. 

Dear Maria, 

Iberostar Paraiso Lindo Resort . . . Our vacation the Iberostar Paraiso Lindo was one of the most magical experiences our family has ever had together!

The resort was amazingly beautiful – our rooms on the 2nd floor faced the pyramid falls and every morning we awoke to the sound of the waters fall and the singing of the magpies in the palm trees beside our balcony! 

 "Heavenly"

The people who took care of us were among the nicest we’ve ever met, they seemed to read our minds, for everything magically manifested at just the perfect moment.

Actually, I find it difficult to describe that heavenly experience – but know from all our hearts to yours that we deeply appreciate all you did to create a vacation that none of us will ever forget!

It truly was Paradise!  You are an angel – a travel angel who creates magical experiences.

Muchos Gracious

Dr. & Mrs. Speth (Robert and Diann)
And the entire clan!
Greenfield, Massachusetts

PS.  I forgot to mention the FOOD - the food was divine!  Delicious and beautiful!

Maria,  

Iberostar Paraiso Maya . . . We just got back from this wonderful hotel last night.  Once again, it was an excellent vacation.  We had previously gone in 2005 and thus returned this year.  

The service is still outstanding - the facilities are in great condition - the staff is very friendly, efficient, and attentive - the food was average to above average - the beach just perfect.  since we were there in 2005, sand has eroded some of the ocean bottom (hurricane?) and there were some rocks but not enough to keep us out of the water.  

It appeared the exterior of the building at all 4 resorts had been painted since 2005 - it all looked great.

This year I played the golf course and was very impressed.  Excellent condition - wonderful views - immaculate   

We shall return to the hotel!  Thanks again for the outstanding service you provided.  You run a fine agency.  I gave your name to some folks we met on the bus back to the Cancun airport who live somewhere 30 miles from your location.  They had a very bad experience somewhere.  I told them to check with y'all anytime they wish to travel.  They couldn't believe someone in Texas booked their Mexico vacations thru someone in Pennsylvania.  I directed them to your website.  Keep up the good work!  

God Bless,  

Jeff Denning
Kingwood, TX.  

RE/MAX Associates Northeast
E Relocation Professionals
www.JeffDenning.com  

Maria: 

Iberostar Tucan . . . Just got home today from Iberostar Tucan.   Thanks for recommending this hotel.  It was definitely "OVER THE TOP".   Everything was just great, the grounds, beach, pool area, entertainment and food. Now if I could only get that darn song out of my mind......HEY, HEY BABY. ... We will most likely return.   My regards to Judy.  

Dear Judy and Maria,

"I just had to thank you for all the superb work you did to put the eight of on such a wonderful vacation at a very hectic time (Hurricane Emily). We sang your praises to many others at the resort and to our co-workers. You will always have our business and if you ever have any doubters, just give them my e-mail address and I will set them straight."

Ed McQuiston
New Baltimore, Michigan

________________________

Judy and Maria,

Our party of nine just returned from Playa Del Carmen on June 9th, 2009 and would like to thank you for another great trip. We had an excellent time and the Iberostar Tucan resort was great again (and no, there was never any talk of the swine flu or other “dangers” in Mexico). For those people who are contemplating booking a trip, I would say, go for it and definitely use you as the booking agent. Living in Missouri, we have tried looking at local travel agents a few times, but we have come back to you each time, as they do not have the knowledge and insight that you possess. You always seem to be able to get us on flights that others can’t seem to, and your recommendations are always well worth listening to. Again, thank you for a great trip.

Jeff Perry
Fulton, Missouri

________________________

"I would like to thank you for your website.  We have been going to the Grand Palladium since it has opened.  It is because of yours and Judy's reviews, so when you came up with the Silver Members we of course jumped on it. 

I know some people like myself might had not known that you give such Professional and Friendly help no matter where you live, and might be afraid to book with someone out of their own town.  Your staff has been nothing but friendly and helpful to myself and my husband.  I always look forward to your new reviews, but have always gone back to the Palladium in the Riviera Maya because we enjoy the resort so much and know our way around it.

Thank you so much again for all your helpful info."

Trudi & Mark Wondolowski
Collinsville, IL

Hi Judy and Maria,

"I have been reading your reviews for the last couple of years and you've saved me tons of time and aggrevation.

Keep your sites, reviews and info flowing.  You've got the best going."

Regards,

Ron Wood
Toronto, Canada

 Maria,

We have just returned from our wonderful trip to Secrets Capri and I want to thank you not only for sending us to such a perfect destination but for all the little things that you do to make our trip so special.

The non stop transfer you so graciously gave us was just the first of many touches that awaited us at the resort. We were upgraded to an ocean front room on the North wing (part of a lovely suite) and the ocean was so close that we could practically touch it. The sounds of the sea were heard our entire stay and nothing could have pleased me more. The concierge staff was superior. I can’t even single one out because they all did an amazing job. Twice they helped us make difficult phone calls, most importantly to our airline when our reservation was wrong. By far one of the nicest surprises was having Rogelio Soberan is call us each evening to arrange our dinner choice. How very special we felt when we arrived at our chosen time and were so graciously greeted by the Maitre De.

Our special thanks to all of the exemplary staff at Secrets.

To you our gratitude for arranging all those special things that make booking with you so extraordinary. My daughter is getting married in October and have already insisted that she call you as I know the trip will be perfect.

Sincerely,

Merge Early
Charlottesville, VA

___

Dear Judy and Maria,

Secets Capri Riviera Cancun Resort and Spa . . . My wife and I just returned from our wonderful week at Secrets Capri.  Upon our arrival we were given the same room we had last year which was just what we wanted.  When we got to the room there was a large floral arrangement along with a bottle of Champagne and a fruit platter as well as a letter thanking us for returning to the resort (for the 4th time!).  Every afternoon we were called by the concierge to ask us where we wanted to have dinner that evening and all of those arrangements were handled for us.

Anyway, I just wanted to thank you for the excellent service your agency provided us.  I was skeptical at first because I had never dealt with a travel agent on the internet but my experience shows that all of your positive reviews are well deserved.  I will recommend your agency to anyone I know without hesitation.

Best Regards,
Steve Lind 
Matawan, NJ

___

Judy and Maria, 
Secets Capri Riviera Cancun Resort and Spa . . . "We wanted to thank you for everything that you did in your power to make our trip memorable.  Everything from the rooms, staff, food, entertainment,  activities, pool, beach, and cleanliness at Secrets Capri was excellent! We would recommend this destination to anyone trying to get away for relaxation, honeymoon, anniversary, etc. The entire staff is very polite, hard working and are there to make sure that we felt comfortable and enjoyed our time.  The rooms are top notch, with marble floors, great view, and very spacious.  All of the restaurants were delicious and had a wide variety of food at each one to please anyone's desires.  The entire resort is an absolute beautiful place and everyone who works there is extremely polite.

We've attached a picture of us enjoying our selves."

Thanks again!!!
Donna & Eddie
Wilmington, Delaware

Dear Maria

___

Secets Capri Riviera Cancun Resort and Spa . . . "Well, I am not sure where to start!!  What a vacation!! Secrets Capri was absolutely the best- awesome!!  You covered every detail.  I usually book all our trips - something about being a "control freak" so I have to say I was a little nervous - but I couldn't have done it as well as what you did.   Our room was beautiful.  Upon arriving to our room we were greeted with champagne on ice, flowers and fruit basket.  Not to mention the huge swans made out of white fluffy towels with rose petals on the bed.   Our anniversary on New Year's Eve was totally storybook.   From being brought champagne on ice down to the beach where we were relaxing to the enormous, delicious buffet - entertainment and dancing all night long - ending with fireworks with a saxaphone serenade while sipping champagne!!  

We also did the dinner on the beach and what an experience.   It was the most romantic evening(hard to beat the night before) candlelight dinner on the beach with our own private waiter.   When we retired for the evening we were greeted with candles lining the floor of our room, soft music playing on a CD, and the bed turned down with hearts made out of white fluffy towels with more rose petals.!!  How does it get any better.   I really don't believe it does.

I cannot find the words to express our appreciation to the staff at Secrets Capri.  They go above and beyond anywhere we have traveled.    Special thanks to Eric, Emilio, Ulises and Salvador for making our anniversary so magnificent and unforgettable.   They are the best!!!  We have never been treated with such sincere warmth.  They are truly caring individuals and we certainly cherish their friendship.   I could go on and on believe me.  

Thanks for everything.   .  We hope to see you this year in our travels."

Frank and Pam Mikesa
Ft Myers, FL

Judy and Maria,  

Secets Capri Riviera Cancun Resort and Spa . . . "Hi!  I just wanted to thank you for helping us find an absolutely wonderful place to have our wedding -- Secrets Capri Resort and Spa.   First of all I would like to thank you for answering all of my pre-travel and wedding questions.  You made us feel confident that we had all of the appropriate paper work and documentation needed for the ceremony to take place.      

We arrived in Cancun on June 30th -- our flight was approximately thirty minutes early.  I really appreciate you supplying the private transfer.  As soon as we got our bags we had someone who was waiting to take us to the resort.  It was nice to have a quiet ride to Secrets Capri Resort and Spa, we both napped on the 30 minute trip there.  Upon arrival we received a cool wet towel and a glass of champagne while we sat down to be check in.    

When we got into our room I felt like crying.  Everything was so beautiful and we were so pampered.  It was the perfect atmosphere for a very happy, soon-to-be bride.  We had a beautiful exotic flower arrangement, a fruit tray, and a bottle of chilled champagne.  The room was ocean view with a spectacular view of the ocean as well as the resort.  The customer service was excellent, we felt like royalty.  Each night when we got back to our room the bed was turned down.  A rose was laid on the bed as well as chocolate. Claudia and Lucely, the wedding planners, were absolutely wonderful.  They were both full of enthusiasm.  They took care of all of the pre-wedding paperwork, blood tests, etc.  They made everything very easy and hassle-free for us. On our wedding day everyone in the hotel knew that it was our special day.  Daniel our concierge called that morning to let us know that he was available if we needed anything.  Isabel in the hair salon did such a good job on my updo.  I am very picky about my hair.  She was very meticulous, my hair was perfect before I left the salon. The photographer I also have to praise.  Marco was absolutely wonderful and he produced fantastic pictures.  These pictures captured the moment beautifully, they will help us remember such a beautiful and romantic day. The Spanish ceremony is also very nice.  After the Spanish/English ceremony, that we chose to have on the beach, we had an absolutely delicious Spanish Wedding Cake and champagne. 

The ceremony was very intimate.  I could not have imagined a more wonderful way to get married.  I almost cry every time I think about how absolutely perfect it was. When we got back to the room later that evening the room was covered with flower petals.  We had champagne on ice, towels that were made into swans on the bed, and chocolate covered strawberries on the night table. We had the most awesome experience.  Thank you for having such a great web site and being so well informed about Secrets Capri Resort.  By using you as our travel agent we felt certain that everything we needed would be properly taken care of, and it was. 

I have passed your name on to several friends who are getting ready to plan a vacation." Thanks again,

Richard and Bobbi Carpenter
Jacksonville, IL

Judy, 

Hi, We had a marvelous time and absolutely thought the resort was beautiful, the service exceptional and the food met our high standards!! Then getting all the upgrades because of your thoughtfulness just made the trip one of the best we ever had!!! 

Thank you for everything!!! 

Stan and Gay Longfellow
Kearney, Nebraska

xxx

Maria and Judy,

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . We had a wonderful upgraded room in the Preferred Club at Secrets Maroma Beach with an ocean view! We were greeted as "Friends of Judy and Maria!" It was pure pleasure the entire week. Thank you so much for making my husband's 60th birthday the best of his life!!

Can't wait to use your services again.

Marianne Fox
Lexington, KY 

xxxxx

 Maria,

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . Just wanted to let you know we had a great trip to Secrets, Maroma Beach through the square deal program. Maroma beach was our top choice anyway and we actually got upgraded to a Prefered Suite! I think it was because you are well known to them. It was our first time at a resort other than an Iberostar, which we have used for years as we never found any resorts better for service and resort amenities. Secrets does actually exceed any of the Iberostars for service and food. Your were right!

We are now focused on Christmas and then my annual ski trip but we can't stop thinking about returning to a Secrets. Who knows.

Hope you both have a great Holiday.

We will be in touch for the next trip.

Roger and Sally Grant
Narvon, PA

xxxxx

Maria,

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . I had to drop you a quick note from Maroma Beach. Upon arriving at the resort we were  quickly whisked away to the Preferred Club Lounge. Within five minutes, while we were being checked in, Rafael Cordova greeted us like long-lost friends and made it clear that clients of Judy and Maria are always treated very well. In fact, tomorrow we are being moved to an ocean front room. Although we only arrived on Saturday, this is already our most fabulous trip to Mexico. From the hospitality from people like Rafael to the graciousness of the entire staff, I know we are in for a great week!

I just wanted to drop you a quick line to let you know that the folks here are especially extending the red carpet to us because we are clients of yours. Thanks for all that you do! Have a great week and I'm sure we will be booking another trip here soon.

Best regards,

Charles Wade Harrison
Madison, WI

xxxxx

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . We are leaving Secrets Maroma this morning. Thought I'd give you a little information about our stay.

Our stay was great - as I mentioned before we got an upgrade upon arrival. We had no issues. The concierge in the Preferred Club was wonderful, our room well maintained and the only hiccup we had was our key not working one day. 

The Rooms Division Manager Rafael Cordova called us a couple days ago to tell us how much they enjoy you and Judy, and that they take care of your customers. He then offered us a gift from the hotel - a horseback ride on the beach....this was particularly welcome by me because I grew up with horses but rarely get the chance to ride. We went on the ride, had a great time and appreciate the effort. Also they gave us some shirts and hats. Overall we were so pleased with the service we received.

So - thanks for your work for us.

We are planning a trip in the future with both my sisters and their husbands. We'll let you know when we have dates.

Thanks again,

Cathy Cregan
Colorado Springs

xxxxx

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . Secrets Maroma Beach gave us the most memorable trip to celebrate our honeymoon. The staff is so polite and outgoing that it truly us a surreal experience, from the time you arrive to the time that you leave,you truly feel that you are on vacation and in a completely different state of mind. The beach has the most beautiful cool, white sand and blue, green ocean. The resort itself is the perfect size, it is not too big where you can't walk to do whatever is available, but not too small to make it feel roomy at its maximum capacity. Their spa is state of the art and would have to say that their amenities are first class. All of the food was delicious and variety was exceptional as well. This resort is the most perfect place for a vacation, getaway, wedding, etc. If you traveled to this resort and had a negative review, I would pay for your trip.

Ed & Donna Thomas
Delaware

 Maria

Secrets Silversands Riviera Cancun Resort and Spa . . . We arrived safely to Secrets Silversands.  We were quite surprised to find we were upgraded to the club preferred ocean front suites. Even more so a $200 credit toward different amenities.  Thank you so much if this is your doing. The resort is so nice.  The weather is very overcast but I know the sun will shine soon. Just please know you are the best.

Ruth Homiak
Hockessin, Delaware

 xxx

Secrets Silversands Riviera Cancun Resort and Spa . . . Buenas tardes and feliz año nuevo! I hope this email finds you well.

• Javier, Ruth and Teresa—servers in the pool area;
• Bartender Rene, and Arturo, our server at Bordeaux on New Year’s;
• Sergio, Rafael, and Marco of the Entertainment Team;
• and finally, Herty, a very enthusiastic room service waiter!

Samantha Swift
Pittsburgh, PA

_____________

Maria,

Secrets Silversands Riviera Cancun Resort and Spa . . . I wanted to send you a big THANK YOU! We arrived at Secrets Silversands on Saturday and were quickly whisked away to the ppreferred club, while 10 other couples waited in line in the lobby, and then to our surprise we were upgraded to an AMAZING (3415) ocean front room on the 4th floor. You promised SSS would take care of us, and that was an understatement! It just couldn´t get any better! Thank you very much!! 

We will never use another travel agent again and will highly recommend Judy and Maria´s travel to all of our friends and family. The relationships you and Judy have with the property managers has proven to be very influental in the level of service Secrets provides your clients. 

Best Regards,

Allicia John
Parkesburg, PA