February 23, 2020

HOTEL PORTFOLIONew Hotel OpeningsHaven Riviera Cancun

Haven Riviera Cancun Resort and Spa
All-inclusive Oceanfront Sanctuary Adults 18+

Welcome to Haven Riviera Cancun where an oceanfront sanctuary of luxury and sophistication awaits you!  Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a sliver of Mexico coastline has been reserved just for you.

What more can you ask for?

The Haven Riviera Cancun is a small, easy to navigate resort. The resort offers elegant accommodations with king-sized beds, swim-out, ocean view, and ocean front suites.  The Haven Riviera Cancun has a secured entrance to a private property that winds thru lush gardens and an eco-protected jungle.  The Haven Riviera Cancun is everything you are asking us for in an adults luxury resort.

The Haven Riviera Cancun is an adults-only, all-suite, all-inclusive resort only ten miles southeast from the Cancun International Airport with short walking access to all resort areas.  The Haven Resort has 333 junior suites and suites all with king-size beds, personalized mini-bars and aromatherapy menus, Nespresso machines, swim-out rooms, around-the-clock concierge and room service, one main restaurant, four a la carte restaurants, two snack bars, nine bars including two swim-up bars and a full-service spa; offering personalized services and luxurious amenities.  Complimentary high-speed internet and Wi-Fi all around the property.  The Serenity Club on top offers guaranteed beachfront accommodations added VIP amenities and services including around the clock butler service.


Located 10 miles south east of the Cancun International Airport, between Cancun and Playa del Carmen and is located 15 miles to the Cancun hotel district, ten to fifteen miles to golf clubs and 25 to 30 miles to eco tours, Mayan ruins, cenotes and zip lines. The Haven is beachfront facing the Caribbean Sea.  The resort features an expansive and quiet beach.

Notes from Judy and Maria . . . . Key Attributes of the Haven Riviera Cancun

  • The Haven Riviera Cancun is an all-suites resort providing guests with a luxury all-inclusive adults-only intimate and secluded ambiance.

  • The Haven Riviera Cancun is located only a 15 minute drive from the Cancun International Airport.
  • No timeshares/vacation clubs are permitted.  Guests can relax on vacation without the annoyance of unwanted sales pitches.

  • Soft Mayan music is played throughout the resort enabling guests to savor the relaxing environment.  Guests can enjoy the Zen atmosphere without loud music and/or foam parties.

  • The MySenses Spa is located on the lower level ground floor and is centrally located.  The spa staff is exceptional.  Serenity Club guests have complimentary access to the Water Journey Experience and Dynamic Pool Circuit at MySenses Spa. 

  • The Haven Riviera Cancun features elegant dining options.  Enjoy numerous choice selections that feature unique fusion of food.  Our dining experience was amazing.

  • Accommodations are well-lit, sophisticated and guests are guaranteed king beds.  When retiring for the evening guests can turn out all in-room lighting located bedside.  The bathroom features a double walk in wall shower along with a rain shower. The water was hot!  The television is attached to a wall.  Guests can move the wall out to watch TV bedside and push back to enjoy the spectacular ocean view. Balconies feature a whirlpool tub. Guaranteed oceanfront views for entire Serenity Club inventory (109 rooms or 33 percent of inventory).

  • Lower level rooms are swim out and the patios are partitioned to allow privacy. The ocean front swim out room feature large pools with an infinity edge that provides an illusion from your bedside of the Caribbean Sea blending perfectly into the pool. 

  • Relax by the sea on a comfortable Bali bed with wait service.  Pure luxury.

  • Many of the staff came to the Haven Riviera Cancun from numerous upscale resorts in the area.

  • The Haven's circle-style pool infinity pool is stunning.  Guests can, just lay back, relax and enjoy the beauty of the land and sea.  The three-level main pool features activities and entertainment.  All pools can be heated if necessary.

  • The walkways are well lit at night. All service walkways are underground

  •  Complimentary Wi-Fi in all rooms and public areas

All-Inclusive Program

  • 24-hour All-Inclusive Resort
  • All Junior Suite Accommodations
  • Concierge Service
  • Unlimited Meals and Snacks
  • Unlimited Domestic and Select International Drinks
  • Room Service
  • Restaurants Including Buffet or A La Carte Service
  • Fitness Center
  • Activities Program During the Day and Night Shows
  • All Gratuities


Standard amenities for all categories:

  • Electronic door bell
  • Do not disturb button
  • Ceiling fan
  • Individually controlled air conditioning for personalized climate control
  • Kind-size bed
  • Aromatherapy menu
  • Sitting area
  • Balcony with Jacuzzi, sitting area
  • Bottle of Mezcla Blanco for private welcome toast
  • Selection of fresh tropical fruits upon arrival
  • Nightly courtesy
  • Nespresso machine with capsules menu (four choices)
  • Daily stocked personalized mini-bar
  • Room service box
  • Electronic safety deposit box with charging station (able to fit 15 laptops and tablets)
  • 50 inch flat screen TVs (including surround system, Bluetooth and USB access)
  • Cable television channels
  • Radio alarm clock with smartphone docking station
  • Complimentary Wi-Fi access
  • Direct dial telephone with multi-lines and voice mail options
  • Walk-in closet
  • Full body mirror
  • Rain drop shower
  • 2 individual sinks
  • Premium toiletries
  • Vanity Mirror
  • Hairdryer
  • Bathrobes and slippers
  • Scale
  • Umbrella
  • Steam equipment for clothes
  • Maid service two times daily including nightly turn-down service

Serenity Club room amenities:

  • Stunning ocean front location and views exclusive check-in area
  • Exclusive lounge area
  • Butler service
  • Premium pillow menu
  • Sleep well kit
  • Premium aromatherapy menu
  • Chefs daily courtesy
  • GMs daily good night courtesy
  • Daily stocked personalized premium mini bar
  • Weekly GMs event by invitation only
  • Daily al fresco a la carte breakfast option at Vistas
  • Additional complimentary green fees at El Tinto Golf Course at Cancun Country Club
  • Complimentary access to the Water Journey Experience and Dynamic Pool Circuit of MySenses Spa
  • One complimentary snorkel tour per person, per stay
  • Signature Toiletries

Welcome to your personal oceanfront Haven.  Discover your all-exclusive Serenity Club experience designed to rejuvenate your heart and soul.  Warm, inviting colors and rich fabrics surround you in the contemporary Mexican design.  Stay connected with high-speed Wi-Fi and flat screen television.  The sun rising above the azure blue waters of the Caribbean Sea awakens you to begin your journey of unparalleled pampering.  Your dedicated Butler, together with the premium selected amenities will create your personal ambiance in your luxurious junior suite.  Stay connected with complimentary high-speed Wi-Fi, then end your perfect day with a relaxing whirlpool bath on your private balcony as you desire, as it is your exclusive Haven.

Room Categories

  • Romance junior suite swim-out partial ocean
    1 king bed
  • Junior suite garden view
    1 king bed
  • Junior suite partial ocean view
    1 king bed
  • Junior suite swim out garden
    1 king bed
  • Junior suite swim out partial ocean
    1 king bed
  • Romance junior suite swim-out ocean front
    1 king bed.
  • Serenity Club romance junior suite ocean front
    1 king bed
  • Serenity Club romance junior suite swim-out ocean front
    1 king bed
  • Serenity Club junior suite ocean front
    1 king bed
  • Serenity Club junior suite swim-out ocean front
    1 king bed



An endless array of delectable dishes in a casual, unique and comfortable setting.  A place to relax and to enjoy your favorite foods, including a wide variety of artisan and local fare, all presented in distinctive culinary stations.

Agua Bendita (a la carte)

  • A contemporary blend of traditional Mexican cuisine and hospitality with a classic steak house.  From USDA and Canada beef prime selections of steaks, chops and specialty cuts to bold flavors of fine Mexican cuisine.

Olios (a la carte menu)

  • This Mediterranean restaurant is all about fine dining at its best.  Here the master chefs have curated an outstanding culinary experience based on the flavors and ingredients of the land and the sea.

Vora Mar (a la carte menu)

  • Drenched in beautiful ocean views, the Seafood Grill is a visual and gastronomic experience where the fish of the day and other delicacies are cooked to perfection.

Satsu (a la carte menu)

A multi-sensory culinary experience, the Asian Fusion restaurant is truly a memorable dining experience, set in an open kitchen format featuring distinct approaches to Asian cuisine.


  • A convenient alternative for a casual poolside meal, featuring contemporary small plates.  Serenity Club guests can enjoy a la carte breakfast in a perfect open air ambience.


  • Soaking in the sun on the beach or relaxing by the pool?  You are never more than a few steps away from a great bite or refreshing drink.  The Beach Stand is the casual, fun place to eat, drink and enjoy the Mexican Caribbean.

Bars and Lounges


  • The hub of nightly entertainment, Moons is the Las Vegas style showcase club that brings the glitz and glamor to the resort.  Enjoy after-dinner cocktails, socialize with other guests and be entertained in a vibrant lounge setting.  When the nightly entertainment end, the party is just getting started.  Located above the crowd, the DJ will have you feeling the rhythm and beats with the most popular dance and club music.


  • An American-style bar, this is a place for everyone.  Choose from a wide variety of international and local beers, wines and spirits, watch your favorite team on centrally located televisions and snack on contemporary finger food.


  • The perfect place to start your evening or take a break from the midday sun, this lounge serves refreshing beverages throughout the day and evening with a choice of comfortable indoor or outdoor seating.


  • Located in the main lobby, this is a great place to enjoy your favorite specialty coffee drinks, teas and an assortment of pastry specialties and baked goods anything throughout the day.

Docks Pool Bar

  • Swim-up or walk-up, Docks is located within the resorts square pool outside of the main building.  Here you will enjoy pool and ocean views as you sip your favorite refreshing beverages from inside or outside of the pool.  Beach wear all day long.


  • Located at the resorts expensive Havens pool, this bar features swim-up seating as well as shaded outdoor seating and serves refreshing drinks, beer and wine.  With spectacular ocean views, this is a perfect respite from enjoying a sun-drenched day by the pool.


  • Need a refreshing tropical drink, beer or simply a cold bottle of water when you are relaxing on the beach?  You are never more than a few steps away from the classic Mexican-style Beach Shack.  Beach wear all day long.


  • Havens Pool:  Circle style pool landscape, no activities at all, just lay back, relax and enjoy.
  • Main Pool:  Three level pool landscape.
  • 15 swim-out pools

Note:  all pools can be heated if necessary

Land and beach activities:

  • Endless white sandy beach (daily organized beach walks)
  • Mangrove Natural Walkways, jogging trails and bike trails
  • One tennis hard court
  • One multiple use court
  • Beach volley ball
  • Ping pong
  • Table games
  • Yoga classes
  • Spirits tasting and cooking classes
  • Spanish lessons
  • Daily live music performances

Water Activities:

  • Hobby cat sailing*
  • Windsurfing*
  • Kayaking*
  • Free Scuba Dive clinic in the pool (one hour per person per stay)
  • Jet ski** nearby
  • Fishing** nearby
  • Parasailing** nearby

*Additional costs may apply
**Additional costs do apply

MySenses Spa

One of the best new spa retreat in the Mexican Caribbean.  MySenses at Haven Riviera Cancun is a 15,700 square-foot sanctuary offering tranquil ambiance, cutting-edge services and customized therapies incorporating Mayan healing philosophies to create a unique experience of peace and well-being.

Water Journey experience including:

  • Sauna
  • High-density Aroma Steam Room
  • Hamman Style Steam Room with Herbarium
  • Sensation Shower
  • Ice Fountain
  • Cold Mist Shower
  • Pressure Shower for Chromotherapy
  • Cold Water Plunge
  • Giant Jacuzzi

Dynamic pool circuit

  • Cascade shower
  • Water jets for physiotherapy
  • Cervical shower
  • Tubular beds
  • Heizer bubble floor

Rest and relaxation

  • Rehydration including tea and natural fruit juice station (cold press)
  • Comfortable chaise lounge with temperature regulator

Nine luxury spa treatment and massage suites

  • Spa treatment master suite (single or double use)
  • Massage suite (single use)
  • Massage suite (double use)
  • Hamman suite for body treatments (single or double use)
  • Luxury sensory journey suite (single or double use)
  • Luxury Spa Party Suite
  • Luxury Bridal Suite
  • Two beach massage palapas for couples
  • Beauty Salon
  • Fitness Center
  • Spa boutique


Cancun Country Club and its golf course El Tinto will become the new standard of excellence in Latin America.  Attention to detail, world-class service and amenities, and a professional, friendly staff are the hallmarks of private golf clubs throughout the world, until now.  The Cancun Country Club will provide a private club experience to each and every guest.  Environmental awareness was integral to the design and development of the Cancun Country Club.  Special care was taken with sensitive flora and fauna indigenous to the region, while designer Nick Price incorporated naturally occurring water features and elevation changes into his world-class creation.  The course boasts wall-to-wall Platinum Paspalum, the Cadillac of grass in this region, as well as 84 bunkers and vie lakes.  Mr. Price succeeded in creating within each hole a challenge for golfers of all abilities.  Located just ten minutes from the hotel, playing the course is as convenient at it is memorable.  El Tinto was voted BEST Get Away Course by Golf Digest in 2016.

Depending on the room category booked and minimum nights of stay, guest can enjoy green fees per stay, mandatory golf carts are complimentary always.  Payment of green fees to be paid at the hotel.  Tee Times are subject to availability and must be arranged with the Golf Concierge at the hotel and credit card must be provided at time of booking.  Canceling or rescheduling tee times need to be done at least eight hours in advance to avoid no show penalties. Client will get a coupon which gives them access to the golf course.

Weddings . . . Find the Wedding of your Dreams at Haven

Haven Riviera Cancun Resort & Spa is one of the romantic, tranquil and secluded venues in the Mexican Caribbean - the perfect setting for your destination wedding.  Your guests will be enchanted by the sophisticated design and mesmerized by the sweeping ocean views.  Celebrating your wedding at Haven will guarantee you will experience an unparalleled level of hospitality and impeccable, personalized service.  You will be guided by Haven's certified wedding planner and enjoy the exclusive private bridal suite.  Beyond anything you can imagine and exceeding your every expectation, a wedding at Haven Riviera Cancun will enchant and delight any couple with Haven's unique all exclusive experience.

Why You Should Vacation at the Haven Riviera Cancun

  • All suites resort
  • Luxury all-inclusive adults-only experience
  • Located only ten miles from the Cancun International Airport
  • Intimate and secluded ambiance
  • Short walking distances throughout the resort
  • Horizontal beachfront design with short walking distances throughout the resort
  • Guaranteed king-size beds
  • All pools can be heated if necessary
  • All ground floor rooms are swim-out suites
  • Guaranteed oceanfront views for entire Serenity Club inventory (109 rooms or 33 percent of inventory)
  • Personalized Mini-bars
  • All service walkways underground
  • Innovated food and beverage concepts
  • Complimentary Wi-Fi in all rooms and public areas
  • Sleep well kit

Contact Information

email: [email protected]
Toll-free: 1-877-380-4132
Complimentary Newsletter
Book your Vacation Package  

 Reservations 1-877-380-4142

 Announcing The Haven Riviera Cancun

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Toll Free: 877-380-4142
Local: 610-380-1331
Fax: 610-380-0639
637 Farmland Way
Coatesville, PA  USA 19320

[email protected]
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