February 22, 2020

HOTEL PORTFOLIOParadsParadisus Cancun

Paradisus Cancun Resort & Spa

The Ultimate Pairing of Natural Beauty and Superior Service
AAA Four Diamond Award Winning Resort

Paradisus Cancun Reservations 1-877-380-4142

Perfectly situated on the soft white sand beaches of Cancun, this exclusive beach resort provides the perfect paradisus cancun accommodations for your vacation getaway.  Paradisus Cancun is a chance to experience the stunning beauty that has made Cancun an international destination in the comfort of a luxury resort on par with the highest standards of excellence.  This commitment to quality is why Paradisus Cancun has been awarded Four Diamond honors since 2006 by AAA. 

Luxurious, spacious and elegantly decorated rooms on a pristine beach that is short 15 minutes from the airport.  Whether you are on the beach, at one of the four lagoon-inspired pools, or dining in any of our nine on-site restaurants, our goal is your total satisfaction.  Indulge yourself with upgraded Royal Service and let us show you what makes us among the best hotel in Cancun. 

Tennis, a nine-hole par 3 golf course, Kids Club, YHI Spa and a Family Concierge option give you plenty to do and ways to explore during a picture perfect Cancun dream vacation.

Contact Information
Family Concierge
Key Attributes
Local Points of Interest
Meetings & Incentives
NightlifeProperty DescriptionRestaurants & Bars
ServicesWeddingsYHI Spa

Key Attributes

  • Nine restaurants and seven bars focused on the highest quality food, service, and décor provide guests with an unrivaled culinary experience

  • Royal Service is the adults only option for travelers craving a little more attention, pampering, and privacy

  • Family Concierge is designed for families to spend time together as the rooms come with luxury amenities for kids and parents alike

  • Outstanding service and exceptional facilities in a breathtaking tropical paradise

Local Points of Interest

Puerto Morelos

  • Puerto Morelos is known for its beachfront restaurants and bars & lounges

Playa del Carmen

  • Originally a small fishing town, Playa Del Carmen is a popular tourist attraction with its pristine beaches and turquoise water.

XEL-HA Archeological Site

  • Located a short distance from the resort, enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

XCaret Eco-Archeological Park

  • Learn about the Mayan culture and enjoy family activities at this ecological / archaeological theme park.

Tulum (Mayan Ruins)

  • These ruins located in of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of the Caribbean Sea from cliff-top.

Cobá (Mayan Ruins)

  • Coba is located in the jungle and boasts the tallest pyramid in the Yucatan Peninsula


  • All meals & snacks (some restriction apply on lobster and fine cuts)
  • Domestic & imported drinks
  • 8 restaurants
  • 5 bars including swim up bar
  • 24-hour room service
  • Non-motorized water sports at Aqua World
  • Free WiFi in public areas
  • Kids' Club ages 5 - 120


Spacious, luxurious and elegant, all 668 suites on this Cancun beach paradise boast a private terrace and picture perfect views of the Caribbean Sea or the Nichupte lagoon.  Marble floors and chic furnishings create atmospheres that are modern and sophisticated, while indulgent beds and warm tones provide a balanced and soothing environment.

  • Private terrace and picturesque views of the Caribbean Sea or the Nichupte lagoon
  • Individually controlled air-conditioning system
  • LCD flat screen TV 32"
  • Marble floors
  • Cable and pay per view (additional cost)
  • Safety deposit box laptop suitable
  • Direct dial telephones
  • Modern bathroom
  • Hair dryer
  • Radio alarm clock
  • Daily maid service
  • Daily turn down service
  • Iron and ironing board
  • Daily stocked mini bar
  • High Speed internet access
  • 24 hour room service
  • Coffee maker
  • King size bed or two double beds
  • Smoke detectors
  • Connecting rooms available

Family Concierge

Where every man, woman and child enjoys a luxury vacation perfectly proportioned to suit their desires.

  • Opening hours of Family Concierge Lounge: 7 am - 11 pm (*)
  • Breakfast: 7 am - 11 am (*)
  • Afternoon tea time: 11 am – 2:30 pm (*)
  • International bar and Chef's selection of hors d'oeuvres: 6 pm – 8.30 pm (*)
  • (*) Times may vary depending on the season 

*Additional Fee

Family Concierge Services

  • Specially appointed Family Concierge suites
  • Private Family Concierge Lounge with private check-in/out
  • Internet access and an all-day snacks buffet with premium drinks available
  • Family book and video library
  • Special children's in-suite amenities including robes, slippers and kid size pillows
  • "Welcome" Paradisus Kids Beach Kit
  • Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
  • Daily newspaper delivery
  • Bathrobes and slippers for parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for parents
  • Cookies and milk turn-down service
  • Customized mini bar with drinks and snacks just for kids
  • In-room Activities Menu
  • Exclusive family activities and excursions: swimming, classes, painting, massage lessons
  • PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit)
  • Kids Zone, supervised kids’ activities and play
  • Kid's and Teen's activities menu

Concierge Services

  • Daytime assistance of a Family Concierge
  • Complimentary walkie-talkie or cell phone for constant contact with our attentive concierge staff
  • Personal explanation of the resort facilities (on request)
  • Preferential booking at à la carte restaurants
  • Assistance with reservations: Yhi Spa, Golf, Tennis and Excursions
  • Information and reservations for local restaurants
  • Babysitting on request ($)

Royal Service

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults only including:

  • Discreet, effective assistance of personal Butlers throughout the stay
  • Sensational upgraded amenities including personalized turn-down service, your choice of aromatic pillows, in-room Bathtub preparation, daily newspaper delivery, individualized in-room coffee service and machine and minibars stocked daily to suit your preferences
  • Personalized assistance by certified butlers
  • Library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d´oeuvres
  • A personalized pillow menu
  • Special in-room aromatherapy menu (*)
  • Included cell phone for all-day communication with your butler

Butler Service

  • Preferential and guaranteed reservations for specialty restaurants, spa, activities and excursions
  • Personal explanation of the resort facilities (on request)
  • Service unpacking and packing luggage
  • Coordinating your laundry
  • Shoe shining and Ironing clothes * One piece per person per day (not delicate materials)
  • Information and reservations at local restaurants
  • Personalized wake-up calls

Restaurants & Bars

Cancun has a lot to offer, like stunning beaches and breathtaking views, but at the Paradisus Cancun guests are offered unforgettable culinary experiences.  Michelin rated Chef Martin Berasategui and his restaurant, Tempo, sets the bar for culinary excellence.  But with nine restaurants and five bars, that is just the beginning.

A delicious and nourishing array of culinary options for everyone from the foodie seeking the latest epicurean delights to the comfort food lover and the most health-conscious between them. Thanks to 24-hour Room Service and a bevy of restaurants, guests have options for every hour of the day and, once they see what is offered, they just might want to. 


  • Experience the heat at Fuego, where hot Latin inspired flavors are ready to tempt you.  Spicy ceviche, the freshest seafood and a delicious raw bar come together in one of our top restaurants.  Your taste buds will need their passport for this culinary voyage


  • If at anytime you’re hungry, chances are that Naos is open. Guests are always welcome to start their day with a sumptuous International breakfast but this restaurant is also open for lunch and dinner service. The buffet style offers something for everyone with a variety of delicious choices. 


  • The Mediterranean serves as the inspiration for Vento. The breezy, palm-lined terrace sets the mood for the light, fresh Mediterranean-inspired menu. Diners can enjoy wood-oven pizzas and freshly made pastas. 


  • Six Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Cancun thanks to Paradisus Cancun’s Tempo restaurant. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere perfect for intimate conversations over long dinners. (Additional Charges may apply)


  • This contemporary Pan-Asian restaurant adds a global element to the Paradisus’ dining experience. Located in a beautiful and soothing Zen terrace it is the ideal location for anyone wanting to be in the center of it all. The Asian fusion menus include both Western and Eastern style sushi being served. 

Market Grill

  • Experience an oceanfront dining experience where sea breezes and freshly grilled food make for unforgettably satisfying meals. Market Grill offers a blended Italian-Argentine menu. Prime cuts of beef and fresh, healthy salads are house favorites. 


  • You have never had Mexican food like this. Now you can experience the authentic, rich flavors and various layers of Mexican contemporary cuisine. The food is the star at this restaurant starting with special made-to-order quesadillas. The traditional meets the modern in décor as well with gorgeous Mexican tiles lining the wall. The best table in the house goes to the corner overlooking the Caribbean. This might make for the best Mexican meal of your life. 

La Perla

  • Taste the Caribbean’s ocean splendor at this seafood specialty restaurant.  Seated by the pool and with the vast Caribbean beauty all around you, try the freshest flavors, ceviche and other favorites prepared with their own distinct flare.  Great food, friendly service and seaside beauty make this a perfect spot for a meal.    

La Palapa

  • This is a Royal Service VIP exclusive treat where scrumptious a la carte entrees and impeccable service are on the menu. Overlooking the calming waters of the Caribbean, the expert staff delivers everything from enticing salads to specials made to leave you smiling.

Blue Agave

  • Tacos and tequila are a match made in Cancun beach heaven.  This Paradisus resort favorite offers Mexican staples and a wide assortment of authentic foods, tequilas and beers.  Let the friendly staff take you on a tour of the country’s flavors. 

Avenue Bar

  • A great option for delicious cocktails and a menu of small bites, all with stunning views of the sand and sea.  Easy and perfectly situated to let you enjoy Cancun’s beautiful beaches and views.

Red Lounge

  • Guests sip on tropical cocktails as they sway to music carefully curated by the DJ in this modern, sexy lounge.  Close your eyes and you can almost feel the warm waters and hear the voices of guests enjoying this hot spot.

Swim Up Bar

  • In this water paradise one doesn’t have to leave the pool to order the next round of drinks. This swim up bar located in the South Pool is a great gathering spot for guests to sip and mingle under the glorious Caribbean sun. 

Coco's Bar

  • Picture yourself on the beach, the soft, white Caribbean sand and warm, turquoise waters, with a cold, refreshing cocktail in your hand. Beach Bar is true to its name and conveniently located on the beach. 

Toji Bar

  • Chai, Ginger, Cardamom, Tapioca, Green Tea and Lichee are just some of the Asian inspired ingredients that flavor the cocktails in this Cancun paradise.  Sake, paper lamps and décor accents come together for a full Asian-inspired experience.

Blue Agave Bar

  • Agave is the key to great tequila, trust us.  Mezcal, Raicilla, Bacanor are some of liquors derived from agave you can taste before or after a bite in the restaurant.  With pride in all Mexican flavors, Blue Agave also offers a full range of national beers and, of course, traditional margaritas!

Facilities & Services

Exceeding customer expectations is how the Paradisus Cancun defines success. The resort’s iconic pyramids, elegant decorations, exceptional facilities, warm and well-trained staff, and numerous activities offered onsite are a top reason why guest return to the hotel and recommend the hotel to their friends.  The natural beauty of the location sets the stage and the Paradisus staff takes it from there.  Ready to let you relax or step in with options like spa treatments, nine holes of golf, a lighted tennis court, and cooking workshops, the staff is there to make you happy.


At Paradisus, night come to life with fiery brilliance as you toast extraordinary sunsets with premium cocktails on torch-lit beaches and outdoor patio bars.

  • Stunning theaters delight with singers, dancers, musicians and mind-blowing staging.
  • Night clubs pulse with live bands, deejays and dancing


  • Wireless Internet in key areas of the hotel
  • Travel agency
  • Car rental
  • Taxi service
  • Beauty parlor
  • Babysitter * On request / extra charge (services and facilities)
  • Bilingual staff
  • Wedding Gazebo

Yhi Spa Paradisus Cancun ($)

Welcome to Yhi Spa place bathed by the energy of YHI, a space for the recreation of the senses in a time dedicated to the purification of the body, the balance of the mind and the culture of the soul. When you enter Yhi Spa, you enter a sanctuary in which the scents and the soft music awaken the spirit, and the sensitive touch of expert hands will remain in your memories as an unforgettable moment of well-being. The spa staff has selected special treatments with the most prestigious products to nourish, rejuvenate and relax your entire body. Experience our exclusive Yhi Spa collections of facial and body treatments in the exquisite atmosphere of a world-class Yhi Spa.

Enjoy an exclusive spa vacation at YHI Spa in Paradisus Cancun. YHI Spa is a soft and sensual refuge of designer treatments. Revitalize the body and mind with this bold collection of ritualistic relaxation therapies and remedies that stem from a distinguished lineage of YHI Spa tradition.  A sanctuary of soothing aromas, the calming touch and maneuverability of skillful hands—the YHI Spa is infused with countless relaxing elements and agents to make your experience a pleasure for each of the five senses.

Spa & Fitness Facilities

  • A spa pool with water rituals. Jet streams are directed towards specific areas of the body for complete serenity, sauna and steam room where natural fragrances such as rosemary, eucalyptus and thyme will sooth your spirit.
  • Stone Rituals: Volcanic stones are strategically placed along the body to unify mind and body.
  • Spa Studio: Yoga classes, Pilates and more.
  • Gym with Life Fitness equipment, personal trainers. YHI Moves is a personalized one-on-one wellness program. Our experienced personal trainers will assess your needs, develop a custom exercise movement therapy and teach you in individual or group sessions. Gym is only for adults over 18 years old
  • Beauty salon that specializes in manicures, pedicures, and hair treatments.
  • Eco-Spa that is based on the 4 elements of nature and has 5 Balinese massage cabins where you can enjoy a variety of body treatments.


The Paradisus' qualified Romance Team will help you create a unique romantic escape to unpretentious luxury and romance. Whether it's just the two of you, or a family affair; you will be assured of unsurpassed level of all inclusive romantic luxury. No matter what you desire, the wedding teams has one simple answer. YES.

The Romance Team are experts in destination wedding planning. Together with you they will help develop your event right down to the last detail. They will guide you through the entire event planning and will assist with any questions you may have.

Paradisus . . . Where space is plentiful, flexible and accommodating

Welcome to an unforgettable meeting. Where space is plentiful, flexible and accommodating. Where technology enhances every message. Where experienced event professionals are at your service. Where budgeting is easy because everything is included, all in one price. Your top performers give you the best. Give them glorious surrounding, gourmet cuisine and ultra-luxurious accommodations. Schedule your next event at Paradisus Resorts. Where the all-encompassing expertise will forever transform your expectations of what a successful meeting should be.

Contact Information

email: [email protected]
Toll-free: 1-877-380-4132
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 Paradisus Cancun Reservations 1-877-380-4142

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Coatesville, PA  USA 19320

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