Grand Palladium Kantenah Resort
Dear Judy & Maria,
I just wanted to thank you for the best vacation my husband & I have ever taken. We had a fantastic time at the Grand Palladium Kantenah and did not want to come home.
The arrangements were perfect and we had the most beautiful week. Thank you for everything and we can't wait to go back!
Royal Suites Yucatan by Palladium
Maria and Judy,
Royal Suites Yucatan by Palladium . . . "Thank you so much for suggesting the Grand Palladium for our honeymoon. We loved every minute of it! I am giving your names to my friends to use you for their next trip. Actually, our best man and his fiancé made their honeymoon plans through you. I am attaching a few pictures of us!"
Beth and Dan Weatherford
Grand Palladium Royal Suites Yucatan
Judy and Maria,
Royal Suites Yucatan by Palladium . . . Just wanted to let you know that your recommendation for the Royal Suites was right on. The private restaurant was a welcome change from the others as was the way they take care of you. The private transportation on site alone was worth the price of the upgrade,.
Thank you for your assistance with this booking.
James G. Graves
Columbia, South Carolina
Judy and Maria's Travel,
Royal Suites Yucatan by Palladium . . . "I just wanted you to know that we returned from our trip to the Royal Suites Yucatan by Palladium last night and had a great time. The resort was beautiful . . . . HUGE, and the food and service was outstanding. We're glad we took your advice on the private transfer. It was so convenient and comfortable. The only issue on the whole trip was a two-hour delay on our return flight, however, in the end it only netted out to be arriving 25 minutes late into Hartford so it wasn't bad at all
We talked up Judy and Maria's Travel as we were extremely pleased with the service and knowledge we received from you and the overall support and information we received about our destination from the emails and website. You guys are a class act.
This was our second APPLE Vacation and we will also make every attempt to use them again as well. Everything goes so smoothly and you have knowledgable people at your destination to guide you and keep you from any trouble that you otherwise may unknowingly end up in. Whenever we had a question about process or booking an event or transportation, APPLE was there. They were quick and they were accurate.
Thank you again. We will definately be booking our future travel with you."
Iberostar Bavaro Resort
. .. "Just back from the Iberostar Bavaro.
We wanted to let you know how much we enjoyed it. It's everything and more that you wrote in your reviews. The place is simply beautiful, the people so friendly and the food was very good. This is our third vacation through your agency and Hope to start planning our next one."
Iberostar Grand Hotel Bavaro
Iberostar Grand Bavaro Hotel & Spa . . . Leo and I want to thank you for making our trip to Punta Cana one of the most unforgettable trips we’ve ever taken. All eight of us went “zip lining” – what fun! A sight to be seen. I am sure by us older ones!
I have been telling everyone about the trip. When we celebrate another big anniversary, we will be in touch!
Thank you again,
Leo and Maria Bernard
Iberostar Grand Hotel Paraiso
Judy and Maria,
Iberostar Grand Hotel Paraiso . . . Thank you so much for recommending and booking us at hotel (visited November 17- 24th). This magnificent destination resort raises the bar when it comes to service, amenities, entertainment, friendly staff, and quality of food & beverage. This was the forth of many trips we will book through Judy & Maria's Travel. You certainly take care of all the details making a vacation what it should be - worry and hassle-free.
We look forward to our next trip!
Kudos to Judy & Maria's Travel!
Jay & Justine Giffen
Stand-outs at the resort:
Christy: Lobby bar
Rico: Bartender Lobby bar
Roberto: Supervisor Beverages
Carolina: Star friend
Housekeeping staff: All were wonderful and accommodating.
Spa staff: Made us feel welcome and comfortable. The couples massage at the spa was unbelievable!
Everyone was friendly and exceeded our expectations - such a hard working and dedicated staff.
Iberostar Grand Paraiso Hotel . . . . A+++++++++ to "GRAND PARAISO" - RIVIERA MAYA - for providing "lifetime memories" as we celebrated "5/10/45 year anniversaries" in the Santora/ Steffech/ Keim families.........the hotel is "picture perfect" in all aspects, and as we reflect back over our visit there, The kindnesses of ALL the staff, leave us with a longing to return in the near future.......
KUDOS - KUDOS - KUDOS to "MARIA THOMAS" for her guidance in selecting this fine hotel - knowing it would be "perfect" for us after I explained, to her, what my "WANTS, NEEDS and DESIRES" were.......MARIA, you are the BEST agent I have ever worked with and certainly will contact you, in the future, for my travel ...............thank you - thank you for being there ,with positive support, and guiding me in the right direction ....... "KUDOS ONCE AGAIN TO MARIA!"
North Wildwood, New Jersey
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo Resort . . . Our vacation the Iberostar Paraiso Lindo was one of the most magical experiences our family has ever had together!
The resort was amazingly beautiful – our rooms on the 2nd floor faced the pyramid falls and every morning we awoke to the sound of the waters fall and the singing of the magpies in the palm trees beside our balcony!
The people who took care of us were among the nicest we’ve ever met, they seemed to read our minds, for everything magically manifested at just the perfect moment.
Actually, I find it difficult to describe that heavenly experience – but know from all our hearts to yours that we deeply appreciate all you did to create a vacation that none of us will ever forget!
It truly was Paradise! You are an angel – a travel angel who creates magical experiences.
Dr. & Mrs. Speth (Robert and Diann)
And the entire clan!
PS. I forgot to mention the FOOD - the food was divine! Delicious and beautiful!
Iberostar Paraiso Maya
Iberostar Paraiso Maya . . . We just got back from this wonderful hotel last night. Once again, it was an excellent vacation. We had previously gone in 2005 and thus returned this year.
The service is still outstanding - the facilities are in great condition - the staff is very friendly, efficient, and attentive - the food was average to above average - the beach just perfect. since we were there in 2005, sand has eroded some of the ocean bottom (hurricane?) and there were some rocks but not enough to keep us out of the water.
It appeared the exterior of the building at all 4 resorts had been painted since 2005 - it all looked great.
This year I played the golf course and was very impressed. Excellent condition - wonderful views - immaculate
We shall return to the hotel! Thanks again for the outstanding service you provided. You run a fine agency. I gave your name to some folks we met on the bus back to the Cancun airport who live somewhere 30 miles from your location. They had a very bad experience somewhere. I told them to check with y'all anytime they wish to travel. They couldn't believe someone in Texas booked their Mexico vacations thru someone in Pennsylvania. I directed them to your website. Keep up the good work!
RE/MAX Associates Northeast
E Relocation Professionals
Iberostar Rose Hall Suites
Iberostar Rose Hall Suites . . . I would like to thank you for the great job that you did on our recent vacation to Iberostar Rose Hall Suites in Jamaica. When we checked in we were informed that our room was upgraded to an Ocean Front Suite, which I'm sure that you are responsible for. Thanks, it was the best room in the place! The Iberostar Rose Hall Suites was a great place, very clean, good food, great beach and very nice staff.
I think your travel agency is the very best and you can count on me contacting you each year to schedule our winter vacation! Thanks again for everything that you did to make our vacation the best ever!
Jerry B. Boeger
Iberostar Tucan . . . Just got home today from Iberostar Tucan. Thanks for recommending this hotel. It was definitely "OVER THE TOP". Everything was just great, the grounds, beach, pool area, entertainment and food. Now if I could only get that darn song out of my mind......HEY, HEY BABY. ... We will most likely return. My regards to Judy.
Dear Judy and Maria,
Our party of nine just returned from Playa Del Carmen on June 9th, 2009 and would like to thank you for another great trip. We had an excellent time and the Iberostar Tucan resort was great again (and no, there was never any talk of the swine flu or other “dangers” in Mexico). For those people who are contemplating booking a trip, I would say, go for it and definitely use you as the booking agent. Living in Missouri, we have tried looking at local travel agents a few times, but we have come back to you each time, as they do not have the knowledge and insight that you possess. You always seem to be able to get us on flights that others can’t seem to, and your recommendations are always well worth listening to. Again, thank you for a great trip.
Hope all is well with you and Sony & Char. Also can't forget Judy.
I feel like I am communicating with a celebrity when I take to you. You and Judy are well known in the Travel World. You really do your homework. I thank you for the way you modernized the Travel Industry,
King of Prussia, PA
Dear Judy and Maria,
"I just had to thank you for all the superb work you did to put the eight of on such a wonderful vacation at a very hectic time (Hurricane Emily). We sang your praises to many others at the resort and to our co-workers. You will always have our business and if you ever have any doubters, just give them my e-mail address and I will set them straight."
New Baltimore, Michigan
Judy & Maria's Travel
Hi Judy and Maria,
"I have been reading your reviews for the last couple of years and you've saved me tons of time and aggrevation.
Keep your sites, reviews and info flowing. You've got the best going."
Riu Palace Macao
I just wanted to get in touch with you and thank you for a perfect trip to the Riu Palace Macao! It was amazing! We were treated like royalty from the minute we landed to the minute we left. What an amazing country . . . the people from the Dominican Republic are just wonderful, friendly and happy. We couldn't have asked for a better trip. Our rooms were beautiful as was the whole resort. The food was really good with many choices. Our birthday dinner was awesome! I swear they celebrated our birthday all week long. We had an amazing, awesome time! Can't wait to return.
Secrets Capri Riviera Cancun Resort
We have just returned from our wonderful trip to Secrets Capri and I want to thank you not only for sending us to such a perfect destination but for all the little things that you do to make our trip so special.
The non stop transfer you so graciously gave us was just the first of many touches that awaited us at the resort. We were upgraded to an ocean front room on the North wing (part of a lovely suite) and the ocean was so close that we could practically touch it. The sounds of the sea were heard our entire stay and nothing could have pleased me more. The concierge staff was superior. I can’t even single one out because they all did an amazing job. Twice they helped us make difficult phone calls, most importantly to our airline when our reservation was wrong. By far one of the nicest surprises was having Rogelio Soberan is call us each evening to arrange our dinner choice. How very special we felt when we arrived at our chosen time and were so graciously greeted by the Maitre De.
Our special thanks to all of the exemplary staff at Secrets.
To you our gratitude for arranging all those special things that make booking with you so extraordinary. My daughter is getting married in October and have already insisted that she call you as I know the trip will be perfect.
Dear Judy and Maria,
Secets Capri Riviera Cancun Resort and Spa . . . My wife and I just returned from our wonderful week at Secrets Capri. Upon our arrival we were given the same room we had last year which was just what we wanted. When we got to the room there was a large floral arrangement along with a bottle of Champagne and a fruit platter as well as a letter thanking us for returning to the resort (for the 4th time!). Every afternoon we were called by the concierge to ask us where we wanted to have dinner that evening and all of those arrangements were handled for us.
Anyway, I just wanted to thank you for the excellent service your agency provided us. I was skeptical at first because I had never dealt with a travel agent on the internet but my experience shows that all of your positive reviews are well deserved. I will recommend your agency to anyone I know without hesitation.
Judy and Maria,
Secets Capri Riviera Cancun Resort and Spa . . . "We wanted to thank you for everything that you did in your power to make our trip memorable. Everything from the rooms, staff, food, entertainment, activities, pool, beach, and cleanliness at Secrets Capri was excellent! We would recommend this destination to anyone trying to get away for relaxation, honeymoon, anniversary, etc. The entire staff is very polite, hard working and are there to make sure that we felt comfortable and enjoyed our time. The rooms are top notch, with marble floors, great view, and very spacious. All of the restaurants were delicious and had a wide variety of food at each one to please anyone's desires. The entire resort is an absolute beautiful place and everyone who works there is extremely polite.
We've attached a picture of us enjoying our selves."
Donna & Eddie
Secrets Capri Riviera Cancun Resort and Spa . . . "Well, I am not sure where to start!! What a vacation!! Secrets Capri was absolutely the best- awesome!! You covered every detail. I usually book all our trips - something about being a "control freak" so I have to say I was a little nervous - but I couldn't have done it as well as what you did. Our room was beautiful. Upon arriving to our room we were greeted with champagne on ice, flowers and fruit basket. Not to mention the huge swans made out of white fluffy towels with rose petals on the bed. Our anniversary on New Year's Eve was totally storybook. From being brought champagne on ice down to the beach where we were relaxing to the enormous, delicious buffet - entertainment and dancing all night long - ending with fireworks with a saxaphone serenade while sipping champagne!!
We also did the dinner on the beach and what an experience. It was the most romantic evening(hard to beat the night before) candlelight dinner on the beach with our own private waiter. When we retired for the evening we were greeted with candles lining the floor of our room, soft music playing on a CD, and the bed turned down with hearts made out of white fluffy towels with more rose petals.!! How does it get any better. I really don't believe it does.
I cannot find the words to express our appreciation to the staff at Secrets Capri. They go above and beyond anywhere we have traveled. Special thanks to Eric, Emilio, Ulises and Salvador for making our anniversary so magnificent and unforgettable. They are the best!!! We have never been treated with such sincere warmth. They are truly caring individuals and we certainly cherish their friendship.
I could go on and on believe me.
Thanks for everything. We hope to see you this year in our travels!
Frank and Pam Mikesa
Ft. Myers, FL
Secrets Maroma Riviera Cancun Resort
From the moment we arrived we were treated like royalty, we got an upgraded to a preferred room because you are well known at Secrets. The view was breathtaking.
The staff was so friendly and accommodating, the food was fantastic, the hotel was beautiful, the spa was great, the beach was spectacular, and the transportation was top notch.
We usually do not repeat locations when we go away, however, we made the decision on day one that we will be returning back to Secrets as well as booking through you again. We appreciate everything that you did and look forward to talking/booking with you again!
We also will refer our friends and family to you.
Joe and Lora Mielo
I have been a loyal client of Judy and Maria’s Travel since 2003, when I stumbled across their website while researching all-inclusive vacation destinations.
Since then, they have provided knowledgeable, friendly, and competitively priced recommendations and service and flawlessly booked over a dozen trips for me and my immediate family.
I have also referred friends and co-workers who have also received the “above and beyond” service and attention to detail on which I have come to rely.
Our travel arrangements have always been impeccable, and we are always recognized as “friends of Judy and Maria”, or VIPs, at check-in at every resort we have visited.
What sets Judy and Maria’s Travel apart from other agencies is that they listen to what is important to you, and then when they recommend a resort, you can be assured they have been there, and have an established relationship with the management and staff of those resorts. When Judy and Maria tell you that the general manager of a resort is a good friend of theirs, believe it! They are not just talking the talk; I have seen the proof in person.
As luck would have it, Judy and Maria were visiting properties in Riviera Maya this past July the same week that my wife Susan and I were vacationing at Secrets Maroma Beach (fabulous). I had spoken to Maria just prior to leaving and she let me know the day and time she and Judy would be arriving at SMB. As my wife and I strolled into the lobby at the appointed time, and this is no exaggeration, the General Manager, our building concierge Fabiola, and several staff members were standing at attention awaiting their arrival. When Judy and Maria entered the lobby, it was as if the Rolling Stones or Beatles (I’m giving away my age) were in the house! They are truly rock stars. They hugged us and chatted briefly and even invited us to eat lunch with them and the staff; we declined as we did not want to impose, but that just shows you the kind of people they are. They are as nice in person as they are on the telephone. Look no further for trusted travel professionals if you are contemplating an all-inclusive vacation to Mexico, Jamaica, the Dominican Republic, etc. Judy and Maria’s Travel will meet your needs, exceed your expectations, and most importantly, truly care that your vacation is special. I cannot recommend them highly enough!!!
Forest Hill, MD
We just got back from our trip to Riviera Maya. Over the course of 40 years, I've been to 23 countries and stayed in countless resorts. The staff at Secrets Maroma Beach is by far the friendliest and most accommodating I have ever encountered. I can't possibly put in to words how incredible they made our trip. Everyone was absolutely adorable. From the moment we checked in to our last day, we received exceptional service. Our room was the best! We definitely want to return and I will tell everyone how great your agency is. Thank you for making our 25th anniversary celebration so special.
Judy and Maria,
What a perfect vacation! We the “Downsiders” were all together in the same building. Plus a big bonus, we were all upgraded!
Thank you for everything.
Berlin, New Jersey
Hi, We had a marvelous time and absolutely thought the resort was beautiful, the service exceptional and the food met our high standards!! Then getting all the upgrades because of your thoughtfulness just made the trip one of the best we ever had!!!
Thank you for everything!!!
Stan and Gay Longfellow
Maria and Judy,
Secrets Maroma Beach Riviera Cancun Resort and Spa . . . We had a wonderful upgraded room in the Preferred Club at Secrets Maroma Beach with an ocean view! We were greeted as "Friends of Judy and Maria!" It was pure pleasure the entire week. Thank you so much for making my husband's 60th birthday the best of his life!!
Can't wait to use your services again.
Secrets Maroma Beach Riviera Cancun Resort and Spa . . . Just wanted to let you know we had a great trip to Secrets, Maroma Beach through the square deal program. Maroma beach was our top choice anyway and we actually got upgraded to a Prefered Suite! I think it was because you are well known to them. It was our first time at a resort other than an Iberostar, which we have used for years as we never found any resorts better for service and resort amenities. Secrets does actually exceed any of the Iberostars for service and food. Your were right!
We are now focused on Christmas and then my annual ski trip but we can't stop thinking about returning to a Secrets. Who knows.
Hope you both have a great Holiday.
We will be in touch for the next trip.
Roger and Sally Grant
Secrets Maroma Beach Riviera Cancun Resort and Spa . . . I had to drop you a quick note from Maroma Beach. Upon arriving at the resort we were quickly whisked away to the Preferred Club Lounge. Within five minutes, while we were being checked in, Rafael Cordova greeted us like long-lost friends and made it clear that clients of Judy and Maria are always treated very well. In fact, tomorrow we are being moved to an ocean front room. Although we only arrived on Saturday, this is already our most fabulous trip to Mexico. From the hospitality from people like Rafael to the graciousness of the entire staff, I know we are in for a great week!
I just wanted to drop you a quick line to let you know that the folks here are especially extending the red carpet to us because we are clients of yours. Thanks for all that you do! Have a great week and I'm sure we will be booking another trip here soon.
Charles Wade Harrison
Secrets Maroma Beach Riviera Cancun Resort and Spa . . . We are leaving Secrets Maroma this morning. Thought I'd give you a little information about our stay.
Our stay was great - as I mentioned before we got an upgrade upon arrival. We had no issues. The concierge in the Preferred Club was wonderful, our room well maintained and the only hiccup we had was our key not working one day.
The Rooms Division Manager Rafael Cordova called us a couple days ago to tell us how much they enjoy you and Judy, and that they take care of your customers. He then offered us a gift from the hotel - a horseback ride on the beach....this was particularly welcome by me because I grew up with horses but rarely get the chance to ride. We went on the ride, had a great time and appreciate the effort. Also they gave us some shirts and hats. Overall we were so pleased with the service we received.
So - thanks for your work for us.
We are planning a trip in the future with both my sisters and their husbands. We'll let you know when we have dates.
Secrets Maroma Beach Riviera Cancun Resort and Spa . . . Secrets Maroma Beach gave us the most memorable trip to celebrate our honeymoon. The staff is so polite and outgoing that it truly us a surreal experience, from the time you arrive to the time that you leave,you truly feel that you are on vacation and in a completely different state of mind. The beach has the most beautiful cool, white sand and blue, green ocean. The resort itself is the perfect size, it is not too big where you can't walk to do whatever is available, but not too small to make it feel roomy at its maximum capacity. Their spa is state of the art and would have to say that their amenities are first class. All of the food was delicious and variety was exceptional as well. This resort is the most perfect place for a vacation, getaway, wedding, etc. If you traveled to this resort and had a negative review, I would pay for your trip.
Ed & Donna Thomas
I wanted to drop you a note on our recent trip. Celeste and I really enjoyed the resort and our time spent there. The resort was just the right size, not too big, not too small. It wasn't terribly crowded. The pool areas were great, food/restaurants were terrific and we enjoyed the beach--- pretty rocky out there but with a good pair of beach moccasins, not a problem!! Lots of "young couples""‘, honeymooners, etc but a nice mix of young and middle aged far___!!! Like Celeste and I. We particularly liked the contemporary look of the resort . Very comfortable.
I was totally surprised when we checked in and learned that our accommodations had been upgraded and we were in the "preferred" club building. We had a beautiful junior suite overlooking the ocean. The preferred club was a very nice touch. It was great going in for a snack, coffee, checking emails, etc. Thank you for making this happen!!!
The service throughout our stay was nothing short of excellent!!! Having a private car take us from and back to the airport was a great touch and we breezed through customs in Cancun !!!
We will definitely return to this resort and we thank you for the recommendation. Please convey to the GM at the resort that we had a wonderful stay and appreciate the level of service and commitment to customer service clearly evident there. It makes a world of difference!!!!
Secrets Royal Beach Punta Cana
I just wanted to drop you a note to tell you that our vacation at Secrets in Punta Cana was one I will never forget. Our honeymoon was wonderful. I'm having withdrawal and wising we could go back. Never experienced serenity quite like that. Just what we needed. Thank you again. It was all you said it would be and more.
Maria and Robert Gentilezza
Secrets Silversands Riviera Cancun Resort
Good Morning Judy and Maria,
When we started to look for a travel agent I never thought I'd find you by accident on the internet. But boy am I glad we didn't stay with our local one. We had been researching Secrets for awhile and your internet site is what caught our eye. It showcased all the pictures so we could really experience the resort before we went and booked our vacation.
We stayed at Secrets Silversands for four amazing nights. Our flight going down was 1/2 hour early that was our first bonus. When we arrived we were stopped right away and told we were in the preferred club and had been upgraded to our surprise. We got in around 11 and our room wasn't quite ready so we explored the resort. But within an hour we were shown to our room with the most breathtaking view we had ever seen. It was better than pictures could ever capture. I had to pinch myself.
The staff at SSS treats everyone like royalty. Before I had a drink finished another one was at my table. They were always concerned if we didn't like our food and would gladly bring us something different. The food there was amazing, as was the service.
On our last night at SSS we ate outside at Seaside Grill. Right away when I didn't eat all my meal they thought something was wrong, I had to explain to them several times I don't eat large portions. Anyway we had a waiter and the manager waiting on us. The manager came over several times just to talk to us and make sure everything was ok. Then at the very end of our dinner the manager, Avelino brought me out what looked like another course, inside however he had hidden a rose. He told us that we looked so in love and never to change. That meant a lot to us, after 12 years of marriage people can still see that.
SSS had already made a good impression, but that last gesture will make us return guests forever to Secrets resorts. The employees of SSS know how to treat their customers and they work hard and I don't think people recognize this enough. From the Chefs, Maids, Bartenders, Concierges, and Maintenance they were always busy helping someone.
I'd like to mention a bartender named Cesar he always remembered what kind of drink my husband had. You would've thought after all the people he served night after night my husband would just be another #, but he wasn't. We felt like they cared about what we truly wanted.
Maria and Judy we want to Thank You for helping us book this amazing vacation. This is one vacation we will never forget. We will be recommending your Travel Services to all our friends. We will be contacting you soon to get information on a family vacation to Dreams and hope to return to Secrets by ourselves within the next year.
Jeremy and Jennifer Pennekamp
Secrets Silversands Riviera Cancun Resort and Spa . . . We arrived safely to Secrets Silversands. We were quite surprised to find we were upgraded to the club preferred ocean front suites. Even more so a $200 credit toward different amenities. Thank you so much if this is your doing. The resort is so nice. The weather is very overcast but I know the sun will shine soon. Just please know you are the best.
Secrets Silversands Riviera Cancun Resort and Spa . . . Buenas tardes and feliz año nuevo! I hope this email finds you well.
I am writing to express my thanks, as well as those of Dana Meute, for making our stay at Secrets Silversands last week such a wonderful experience. As you know, we have stayed at many resorts in Mexico and throughout the Caribbean and we both agreed that our stay at your property was one of the most positive experiences we’ve had. The resort itself is beautiful, our room was magnificent, the food was first-rate, and the service was nonpareil. We especially enjoyed the New Year’s Eve dinner and celebration and even made it to midnight—a true feat for us!
We feel that a few staff members deserve specific mention; they are:
- Javier, Ruth and Teresa—servers in the pool area;
Bartender Rene, and Arturo, our server at Bordeaux on New Year’s;
Sergio, Rafael, and Marco of the Entertainment Team;
and finally, Herty, a very enthusiastic room service waiter!
As you acknowledged, Secrets Silversands got off to a rough start. After our stay, we felt that these issues have been resolved and we will be writing a very positive review on Trip Advisor. Our only regret was that we had to leave! But we hope to rectify that by visiting Silversands again soon.
Again, muchas gracias for your role in making our vacation truly magical. We look forward to our next stay at Secrets Silversands. Until then…
Secrets Silversands Riviera Cancun Resort and Spa . . . I wanted to send you a big THANK YOU! We arrived at Secrets Silversands on Saturday and were quickly whisked away to the preferred club, while 10 other couples waited in line in the lobby, and then to our surprise we were upgraded to an AMAZING (3415) ocean front room on the 4th floor. You promised SSS would take care of us, and that was an understatement! It just couldn´t get any better! Thank you very much!!
We will never use another travel agent again and will highly recommend Judy and Maria´s travel to all of our friends and family. The relationships you and Judy have with the property managers has proven to be very influental in the level of service Secrets provides your clients.
Secrets St. James Montego Bay
I don't know where to start. We had such a terrific time at Secrets St. James over the 4th of July week. It all started by breezing through customs & then only a 13-minute ride to Secrets St. James. When we arrived and gave our name we were told to stand on the side, as we were told we were going to the Preferred Club (omg, omg, omg). When we arrived at the Preferred Club area to check in we were told our room was ready. We could not believe this because it was only 11:30 am. Our 4th floor room was unbelievable, no doubt because of Judy & Maria's Travel.
Secrets St. James was a great resort, the food, the drinks & the layout of the resort are fantastic. We had romantic dinners outdoors with the mountains in the backgrounds all lit up. Truly spectacular! Our days were spent enjoying the preferred beach area along with the quiet pools and visiting the spa.
Secrets St. James put on one of the best 4th of July parties we have ever been to. Starting at noon time they had a marching band parading thru the resort to kick off the party. After the parade the party started on the beach with a fantastic barbecue and live music all day on a stage erected on the beach that ended with a spectacular fireworks show. None of this could be done without such a great staff. We met really great staff and cannot wait to visit again.
Secrets St. James is truly a remarkable resort, we are already thinking of going again next 4th of July. Again Maria, Thanks for everything. You really do take care of your clients.
As always, we always tell our friends and family to book with Judy & Maria's Travel.
Joe & Lora
Secrets The Vine
I just wanted to send you a quick email regarding our week at Secrets The Vine. We were quite impressed with the suite (thank you for the upgrade to the to the Preferred Club). Enjoyed swimming my laps every morning in the Preferred Club Pool.
We always enjoy the variety of cuisine at an all inclusive and Celeste and I were not disappointed. The food was fabulous. I look forward to the variety of the buffet, especially for breakfast! We particularly enjoyed the Asian , Chinese, Japanese fusion restaurant the Italian restaurant. They were all great!
Loved the coffee bar in the lobby. Having a frozen Bailey's Cappuccino was a mid-afternoon treat.
The service was outstanding! Everyone went out of their way to be helpful. Miriam, our concierge was terrific. I did say hello to "Humberto", the Chief Concierge and congratulated him and his staff on outstanding customer service.
I loved the ocean water up in the hotel zone. It is wonderful and certainly different from what we encounter when we head further south down the Riviera Maya.
All an all, a great week. Thanks for the recommendation. It is a wonderful property but it does give you the "hotel" vibe as they say.
I'm glad we had an opportunity to experience a week up in the hotel zone.
Thanks again for your recommendation. We had a great time.
Stu & Celeste
Secrets Wild Orchid
I just wanted to thank you both for helping us plan the most amazing honeymoon to Secrets Wild Orchid! From the time we arrived to the time we left they treated us like royalty. We arrived and they informed us that we were upgraded to the preferred section which was an added bonus. We loved it so much we are trying to convince a few more couples to go back with us next summer so you might be hearing us again. Again, thank you for all your help and for making our trip effortless.
Valentin Imperial Maya Resort
Dear Judy and Maria,
Words cannot even express the sincere thanks that we have for sending us to the Valentin Riviera Maya, from the personal attention with the concierge when we got there to the upgraded room with all its amenities. Each day they had a surprise for us, from the roses to champagne to chocolate covered strawberries and then to find out we had a private area at the pool and at the ocean with our names posted. The staff could not have been more friendly and kind to us. The dinners each night at the different restaurants were outstanding, the food was superb and the staff friendly. The spa there was a State of the Art Spa with very special care for each person with a wonderful staff there also.
We cannot thank you enough. From the time we landed in Mexico to the time we returned everything went smoothly. The USA 3000 planes were on time and the private transportation was wonderful. It could not have been a more outstanding trip. We thank you and love the personal attention from Judy and Maria Travel.
Bob and Lynne Collins
King of Prussia, PA