May 27, 2017

Testimonials
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Testimonials from Judy & Maria's Clients

Barceló Maya BeachBarceló Maya PalaceDestination WeddingsDreams Punta Cana Dreams Riviera CancunDreams
Tulum
Grand Bahia Principe AmbarGrand Bahia Principe CobaGrand Palladium Bavaro
Grand Palladium Jamaica Grand Palladium VallartaGrand Palladium White SandPalladium Royal Suites YucatanIberostar BavaroIberostar Grand Hotel BavaroIberostar Grand Hotel ParaisoIberostar Paraiso LindoIberostar Paraiso Maya
Iberostar Rose Hall SuitesIberostar TucanRiu Palace MacaoSecrets CapriSecrets MaromaSecrets Royal BeachSecrets Silversands Secrets St. JamesSecrets The Vine 
Secrets Wild Orchid
Valentin Imperial Maya
       

 

Barcelo Maya Beach Resort

Dear Judy and Maria, 

Barcelo Maya Beach Resort.  I'm sorry it's taken me two months to write, but the WONDERFUL trip you planned for us still lingers so fresh in my mind that I just haven't felt like I've gotten back to the "real world" yet (which is a very good thing).  I was just browsing through some of our pictures from our trip and it finally hit me that I should take a moment and thank the two people who are responsible for truly the GREATEST family vacation we have ever had!!

I don't even know where to start.  From the time I placed my first call to request some information about planning an "economical, but luxurious" trip for a family of 6 (with children's ages ranging from 4 to 15), I have never had quite the exceptional service and terrific attention to detail to every aspect of a vacation.

I read some where once that of all childhood memories, some of the greatest are of family vacations.  Some times this may be because of the horrific situations that occur (lost luggage, cheap/dirty hotel rooms, miserable service, etc.) that seem to stick in a young child's mind, but also they can be some of the fondest, if the trip goes well.  The later is definitely the case with our trip.  I can't believe (and though I don't want to say I doubted you) you were able to find the PERFECT vacation spot for us.

Everything was simply beautiful.  All the information you gave us had us anticipating a fabulous vacation, but once we got to Mexico and to our all-inclusive hotel that you recommended, our expectations were nothing in comparison to the terrific trip we all had!!  You took care of all the details and we simply had to show up and enjoy ourselves -- and we definitely did!

"As the mom of four, 2 little ones and 2 teenagers, planning a family trip isn't always a picnic.  It seems that you have to try and remember so many details, take care of so many arrangements, and inevitably forget a few important plans, that by the time you get to your vacation destination, you're exhausted or you just want the whole thing to be over, so that you can get back to normal.

Well nothing could be further from the truth with our vacation through you.  I talked to you briefly, you got all the information that we wanted our trip to be like, called back the same day and gave us some unbelievable options.  I kept thinking "something's going to go wrong."  And any time I called you concerned, you would just calmly say, "Don't worry, everything's going to be fine.  I already took care of that."  And boy, you sure did!!

We simply had the time of our lives.  Every one of us has nothing but fond memories of our trip!!  Thanks to you, you have created hopefully what will become some of our four children's (not to mention my husband's and mine) fondest memories that we will always cherish.

We can't thank you enough!!  If anyone wants to have a stress-free vacation experience, they should definitely call you.  I know I always will!!

Thanks for everything!!"

Sincerely,
Karen and Mark Tracy (and the kids, too!)
Kennett Square, Pennsylvania


Barcelo Maya Palace

Maria,
 
WOW!!!  
 
Barcelo Maya Palace . . . We sure were taken care of at the Barcelo last week...!   We were upgraded from a standard jr. suite to an ocean view preferred club Jr. Suite!  And, the front desk manager personally attended our check-in and then walked us to our room!  He was so very gracious and I'm assuming all of this was because we were your clients!!!  You are obviously very well liked and respected at this resort! 
 
As for the vacation, we had a WONDERFUL time.  The resort and our room were beautiful and we had a fabulous 20th anniversary celebration.   We loved that the Barcelo Beach resort at other end of the property was closed, and that beach was practically vacant every day!  We had the best of both worlds ...  quiet and private with all the amenities of a grand resort! 
 
Plan to take the kids back in the next year and we will definitely book through you again!  Thank you so much!
 
Sheryl & Larry Darling
Consumer Booking


Dear Maria and Judy, 

Barcelo Maya Palace . . .We can’t thank you enough for this wonderful stay.. It wasn’t just great; it was the most fantastic vacation experience we have ever enjoyed. I don’t know who you know, or how you did it, but the upgrade took our breath away and it was one of the nicest surprises we’ve ever had. We highly recommend that people stop trying to go through the agony of booking vacations by themselves and put their trust in agents, especially like Judy and Maria's Travel, that truly know the resorts and the people that run them. Every now and then you may get wonderful surprises! 

Muchas Gracias! 

Ed and Linda McQuiston
Michigan


Hi Maria!  

Barcelo Maya Palace . . .The resort was terrific.  We've stayed at Iberostar Tucan, Quetzal, and Paraiso, as well as the Allegro Playacar and Gran Porto Real in Playa del Carmen.  The hotel was our favorite by far!  Our kids cried when we left!  The water park for the kids was great!  The Club Premium service was great.  The snorkeling was wonderful.  We did the Dolphin Discovery at Puerto Aventuras - we totally recommend that!  We looked at the kid's water park and ocean from our balcony.  The ocean views from the lobby and all of the restaurants were unbelievable!  It was the perfect resort for our family!
 
Thanks for the delicious cake you sent to the room on Todd's birthday!  What a nice surprise!  The buffets at the were very good.  We loved the Bali Hai Asian restaurant.  We ate there twice.  We did not care for the Mexican or the French, however the service was very good.  Overall a perfect trip!  If you have not seen it yet, you should visit ASAP - it's wonderful!
 
Kim Tilghman
Castle Rock, Colorado


Destination Weddings 

Dear Maria, 

Destination Weddings . . . "I just wanted to let you know how grateful I am of your services.  You have been such an amazing help in accommodating my entire wedding party as well as my husband and I. Any question or doubt I had, you quickly reassured me in a prompt manner. Your business is nothing short of an integral, professional and personal-able company.

I have nothing but wonderful things to say about you and your staff. Everything went perfect!!  Iberostar was amazing and we highly recommend anyone to get married there. We can't thank you enough for our private transfers and wonderful recommendations.

Thank you a million and one times!!  We will be contacting you in the future for upcoming vacations!

 

Stacey Miller aka Stacey Wolfe
Buford, Georgia


 Judy & Maria,

 

Dreams Tulum Resort and Spa . . . I am traveling from Dreams Tulum to the Cancun airport.  I admit I was apprehensive when my daughter Jamie Kinscherff said she wanted to have a destination wedding.  She told me your agency would be in charge of the travel plans.  I had heard of both of you before when Jamie was still a flight attendant. (She is now a pharmacist).

 

I am writing this email to thank you for a WONDERFUL wedding and travel experience.  Nick and Jamie were treated like royalty and Alex and his staff made all of us feel special.  Annabel and Nageli, the wedding assistants were very professional and helpful. 

 

I could not be happier.  Thank you for giving my daughter the wedding of her dreams.

Sincerely,

Jim Kinscherff
Rockton, IL


 

Judy and Maria,

Secrets Capri Resort and Spa . . .  Destination Weddings . . . "Hi!  I just wanted to thank you for helping us find an absolutely wonderful place secretscwedd.jpgto have our wedding -- Secrets Capri Resort and Spa.   First of all I would like to thank you for answering all of my pre-travel and wedding questions.  You made us feel confident that we had all of the appropriate paper work and documentation needed for the ceremony to take place.

We arrived in Cancun on June 30th -- our flight was approximately thirty minutes early.  I really appreciate you supplying the private transfer.  As soon as we got our bags we had someone who was waiting to take us to the resort.  It was nice to have a quiet ride to Secrets Capri Resort and Spa, we both napped on the 30 minute trip there.  Upon arrival we received a cool wet towel and a glass of champagne while we sat down to be check in.

When we got into our room I felt like crying.  Everything was so beautiful and we were so pampered.  It was the perfect atmosphere for a very happy, soon-to-be bride.  We had a beautiful exotic flower arrangement, a fruit tray, and a bottle of chilled champagne.  The room was ocean view with a spectacular view of the ocean as well as the resort.  The customer service was excellent, we felt like royalty.  Each night when we got back to our room the bed was turned down.  A rose was laid on the bed as well as chocolate.

Claudia and Lucely, the wedding planners, were absolutely wonderful.  They were both full of enthusiasm.  They took care of all of the pre-wedding paperwork, blood tests, etc.  They made everything very easy and hassle-free for us.

 

On our wedding day everyone in the hotel knew that it was our special day.  Daniel our concierge called that morning to let us know that he was available if we needed anything.  Isabel in the hair salon did such a good job on my updo.  I am very picky about my hair.  She was very meticulous, my hair was perfect before I left the salon.

 

The photographer I also have to praise.  Marco was absolutely wonderful and he produced fantastic pictures.  These pictures captured the moment beautifully, they will help us remember such a beautiful and romantic day.

 

The Spanish ceremony is also very nice.  After the Spanish/English ceremony, that we chose to have on the beach, we had an absolutely delicious Spanish Wedding Cake and champagne.  The ceremony was very intimate.  I could not have imagined a more wonderful way to get married.  I almost cry every time I think about how absolutely perfect it was.

When we got back to the room later that evening the room was covered with flower petals.  We had champagne on ice, towels that were made into swans on the bed, and chocolate covered strawberries on the night table.

 

We had the most awesome experience.  Thank you for having such a great web site and being so well informed about Secrets Capri Resort.  By using you as our travel agent we felt certain that everything we needed would be properly taken care of, and it was.  I have passed your name on to several friends who are getting ready to plan a vacation."

Thanks again,

Richard and Bobbi Carpenter


Dreams Punta Cana Resort

Maria,

We just got back from our trip to Dominican Republic, Dreams Punta Cana. Our trip could not have gone any better, and we wanted to thank you for making the wonderful arrangements. You said that your clients would be treated right and it was beyond our expectations. With a group of 12, 6 adults and 6 teenagers, we were treated like family. It was evident that your clients are taken care of and it was a pleasant surprise to be in the preferred club. We met a lot guests from your area and recommended you to them all. Our next trip is couples only, Super Bowl time. I will be contacting you soon to book our next trip. Thanks again for pleasing everyone and making our trip, even the_ teenagers ;-) _ and trust me that says it all. 

Tammy Nichols
Hannibal, MO


 Hi Maria!

Dreams Punta Cana Resort and Spa . . . My husband and I recently returned from vacation at Dreams Punta Cana Resort and Spa .  From the moment we arrived in the Dominican Republic we felt like royalty.  We were greeted at the front desk by Eileen who gave us a tour of the grounds and explained the amenities to us.  The rooms were spacious and the views were magnificent.  We spent alot of time at the pool where the entertainment staff provided activities and games.  We were amazed by their energy and enthusiasm in getting all of the guests involved.  We had the opportunity to have a romantic dinner for two. The night we were to have our dinner on the beach it was too windy.  We were thinking that it would just get canceled.  But the staff surprised us again and provided us our romantic dinner under the wedding gazebo. We couldn't have asked for a nicer waiter.  He was attentive to our every need.  We also had the chance to check out the spa and were very pleased.  My husband received a massage and we both enjoyed the "water spa."  

They offered different types of services to help you relax.  During our stay we decided that we wanted to get out and see the city of Punta Cana.  We opted to go horseback riding and four wheeling with a company called "El Rancho Differente" The tour guides gave us the true Punta Cana experience by showing us around the town and sharing their experiences with us. We would highly recommend this resort for anything from a romantic getaway to a family vacation.  This resort truly offers something for everyone!  Judy and Maria were very helpful in planning our romantic getaway.  We will definitely utilize them for our next adventure!

Melissa & Will Laurento
Exton, PA
Email: [email protected]


Maria,

Dreams Punta Cana Resort and Spa . . .Just wanted to drop you a note since once I get back to the States, things will get hectic and I didn't want to forget about writing you.

We are enjoying our time at Dreams Punta Cana Resort and Spa .  Today is our last full day and we leave tomorrow in the afternoon.

The resort pretty much appears the same from the last time we were here, with some obvious changes. We really like the Punta Cana preferred club. It’s a nice touch and the staff there are very courteous and helpful, which is true of most of the staff here, we have found.

We appreciate the little extras that were delivered to our room the day of our arrival . The couples massage and facial was a very nice courtesy!!!  The food here is always terrific. I really enjoy the variety as does my wife.

All and all, we are having a great time. The weather is cooperating nicely. We love the beach but as I mentioned, it’s the Atlantic so it’s a bit different than the Caribbean Sea, but we're enjoying it as well.

Thanks for "taking care of us" and please extend our appreciation to the general manager, Yann for being a gracious host!!!

Stu Seitz
Owings, MD
Email: [email protected]


Maria,

I want to thank you for everything that you did for us. They treated us great at Dreams Punta Cana. We met a few couples on the plane ride there and they ended up staying at Dreams to, so we ended up hanging out with them all a little. They were all very jealous of the extra treatment that we were receiving. We were told by the concierge it was because of Judy and Maria. So we wanted to make sure we thanked you. We also told all the couples we met about your company and they all said they would be sure to use you next time they travel.

Mike Guinto
Independence, OH

Email:
[email protected]


Dreams Riviera Cancun 

Hi Maria,

We returned on Tuesday from our 9 days at Dreams Riviera Cancun. We checked-in on Sunday 8/15, and our rooms were ready as soon as we got there, as others who arrived when we did, waited for hours for their rooms to be ready. We were immediately taken to our adjoining rooms, with a 3rd floor full ocean/pool view, which was spectacular. Our stay at DRC was beyond our expectations, and better than we could have ever imagined. It was the best vacation we have ever taken, and we wanted to thank you for all of your work in ensuring this was a great vacation for us. I know for certain that J&M Travel were the difference in the quality of rooms we received, and the timeliness of check-in.

We can't thank you enough for all of your assistance, and we will definitely use your travel services in the future, as well as recommend you to everyone we know.

Thank you again!!
Mike & Debbie Panos
Flanders, NJ

Email: [email protected]


 Dear Judy & Maria, 

Dreams Riviera Cancun Resort and Spa - Mexico  . . . Wanted to let you know what a wonderful vacation we had at Dreams Riviera Cancun the week of Oct 16-23. Even though it rained hard for 3 of our days we had a great time. As others have said the staff is the best I have ever encountered. The food was very good and the entertainment was great. We liked the size of the resort and all the amenities. They sure tried hard to please. We would like to go back there in March or October of next year. We had a Swedish massage and I thought it was one of the best I have had.

Thank you for your excellent service. We will use you again.

Karen & Dan Stoner
DeCatur, IL
Email:

[email protected] 


Dreams Tulum Resort and Spa

Maria, 

Dreams Tulum Resort and Spa . . . "I couldn't wait to let you know about our trip to the Dreams® Tulum.  We just returned yesterday and I haven't stopped crying yet.  We all wanted to stay for at least another week or more!

Over the last 20 years I have been to Cancun and the Riviera Maya about 25 times and have stayed at more than 10 different resorts ranging from 4 Apples to 6 Apples.  The Dreams® Tulum is by far my favorite. This resort captures the soul of old Mexico while providing all of the modern conveniences we seem to need these days.

We arrived at the resort at 11:30 in the morning, and were checked in in a matter of minutes.  Our rooms were not immediately available, but that wasn't a problem because we had bathing suits in our carry on bags.  We had a place to change and went right to the beach, soaked up a little sun then enjoyed lunch at the Mexican restaurant.

And what a beach!!!!!  Plenty of Palapas and palms for shade, and wonderfully comfortable lounge chairs, and fresh white beach towels.  The beach is the most beautiful I've seen in all of my trips.  Perfect for both swimming and snorkeling.  This was the best snorkeling beach I've ever been to.  We saw more beautiful fish and sting rays than you would see on most paid "Snorkeling Excursions"!  

Our rooms were perfect.  We had a beautiful platter of fresh fruit, a bottle of red wine and a wonderful note from the general manager "Welcoming us home  to the Dreams®".  The king size bed was comfortable, there was plenty of  room for our clothes and luggage, good reception on the cable TV, great size  bath room and even the hair dryer worked to perfection. The refrigerator was restocked every day with bottled water, juice, beer and sodas.

We ate at all of the restaurants; Mexican, Italian, Asian, and the buffet.  Still can't decide which is my favorite.  The food was fresh, delicious and beautifully presented. I was surprised to find top shelf liquor at all of the bars.  We had  delicious tropical drinks and great cold beer.

All of the staff I met were hardworking, happy and very friendly.  To find  that combination of attributes is rare.

Hope to return to the Dreams® early next year.  Thanks for the recommendation."
Leigh Willmore
George Gula
West Chester
, PA

 Email: [email protected]


 

Dreams Tulum Resort and Spa . . . Just wanted to let you know that everything was absolutely fabulous and we had a wonderful time at the Dream’s Tulum. Beautiful resort and bar none, absolutely the most friendly staff of anywhere we have been (we’ve been to Moon Palace, Iberostar Tucan, Riu Palace, Palladiun Kannetah, Barcelo, Secrets Capri). Wonderful beach walking towards the Tulum ruins. Food very good. The activities folks incredible. A great setup with all the restaurants close to the beach and basically right next to each other. And, what a great meeting place with a main bar next to the pools and beach. The resort has a really great setup. If they have one downfall it was the order in most of their public restrooms – in every other resort we’ve been, they have always been exceptionally fresh smelling. Here however, almost everyone was just not up to the standard it should have been – that’s really all they need to work on.

That’s my 2 cents – and if you want any other “traveler” opinions about my experiences in the Maya Riviera, give me a holler. Oh, and the non-stop transfer really does make a difference.

Have a fabulous day and thanks for your excellent service – everything went like clockwork

Scott Williams
O'Fallon, Missouri

Email: [email protected]


Grand Bahia Principe Ambar - Don Pablo Collection

Maria (and Judy), 

"mini_ambar.jpgIt was a pleasure speaking with you (Maria) this morning. First of all thank you BTAMBGBP_1052835.jpgfor arranging our trip. We had a great time and the Gran Bahia Principe Ambar was exceptional! We were in a prime location (building 64) and had a great time. As we spoke, we had one wrinkle (there was a problem with the door handle), but it was fixed and all was well. The service overall was good. The resort is absolutely beautiful and the Ambar side is the perfect size. The shows are on the other side, but the trolleys are very frequent. The gym is very nice for a beach resort. I even took an indoor cycling class. You could also use the shower there if you had a very late flight (we ran into a couple from Canada who had done that after checkout). The food at the Gran Bahia Principe Ambar was excellent. It was a definite upgrade from the immediately lower price level resort we stayed two years ago (about $300/week/person difference - well worth it!). The buffets were surprisingly good. The selection of the prepared dishes was extensive and the option of having steak, lamb chops or fish grilled to order was a real plus - especially since I am allergic to shellfish. The other restaurants were good as well. Don Pablo Gourmet and the Grill (the steak house on the other side of the resort) were exceptional. The Brazilian was good and the Mexican also. We did not try the others. Definitely eat breakfast at Portofino by the beach a couple of times (more private and some different choices). Even the lunch buffet at the beach had excellent choices. Drinks at the Gran Bahia Principe Ambar were good (medium to top shelf). We ordered from the wine list at the Grill and Don Pablo Gourmet and it was worth the extra cost ($30). That being said, it was the only extra cost on the resort and our choice.  

Like I said the place is beautiful. The room was very nice including the LCD TV, sofa, and robe were key and bathroom is very nice (separate shower and spa tub). The pool is a nice size and the swim up bar is a nice touch. The beach as expected was beautiful and the water crystal clear.

Like our last trip to DR, guests still need to know all that is offered before arriving (there is a lack of information in writing at the resort). We forgot to inquire about some sports activities and never called room service (no menu in the room), but I think this is a reflection of the great time we were having and the broad array of food available... 

Also, the transportation to/from airport was good as was the Apple rep on site.

We are very happy to have found you guys when researching this resort. We will call you for our next sun vacation. I probably rambled on some yet left out some stuff. If you have any questions about the resort, please email us. All the best!"

Peter and Judy
Madison NJ  
Read More on the resort . . .   Email: [email protected]


Grand Bahia Principe Coba

Maria,  

Bahia Principe Coba . . . "I just want you to know we all had a fabulous time at the Grand Bahia Principe Coba a couple of weeks ago. The location of the rooms were perfect, we ended up having a la carte dinners six nights, and the whole experience was wonderful. I love that place and now my whole family loves it! Thank you so much for taking care of the transportation to the hotel. Very much appreciated! Best regards! "

Karl Nicosia
Hillsborough, NJ
Email: [email protected]


Grand Palladium Bavaro Resort & Spa

Grand Palladium Bavaro Resort and Spa . . . "Just back, unfortunately, from the Grand Palladium Bavaro in Punta Cana.  I just wanted to drop you a note to let you know that everything was wonderful.  We were there three years ago and thought it was great.  Since then they have done a lot to make the resort even better, and their efforts show.  I had forgotten just how beautiful the grounds and the beach are.  Pictures just don’t do the place justice.  Also, I was amazed to see many, many employees who I recognized from three years ago including Isabel, who runs the kids club.  My children loved her three years ago and still do.  In speaking with those employees I remembered from before I was surprised to find that most have worked at the resort for 5 years or more.  That says a lot about the Fiesta chain.  Everyone at this resort, from the managers and supervisors; to the people in the restaurants; the bartenders; the POP animation people; and even the gardeners, do an amazing job to make sure that their guests are having fun.  My wife, the three of our children we took (ages 11, 9, & 7), and I all had a great time.  It was truly an amazing vacation in a spectacular place.  I’m already looking forward to going back again – soon!"

Thanks,

Chuck
Charles J. Barreras, Esquire
The Chartwell Law Offices, LLP
Norristown, PA 
Email: [email protected]


Grand Palladium Jamaica Resort & Spa

Hi Maria:  

Grand Palladium Jamaica Resort and Spa . . . Just wanted to tell you that the Grand Palladium in Jamaica was AWESOME...I thought I "died and went to heaven"...everything was perfect; from the staff who were very accommodating and cheerful and pleasant to the food that was plentiful and delicious. The rooms were spacious and clean...loved the Jacuzzi in the bathroom. The pools, beach and the many activities going on every day were just overwhelming and lots of fun!!! The bartenders were unbelievable....you were greeted with a drink and didn't stop until you left...LOL!!! Jackie and Keith's wedding was beautiful...the wedding planner did a terrific job. The only downside was the bus ride from the airport to the resort....we had to wait for over an hour until (it appeared) they had to half fill the bus and then there was construction on their roads that took us another hour or so to get to the resort. Neil and I would love to go back within the next two years since we both felt we didn't have enough time there. If you find any "specials" back to the Grand Palladium within the next two years, please let us know. Thank you for this beautiful trip and I would definitely recommend this resort to anyone who is looking for beauty, fun, relaxation and priceless memories. Take care.

Eleanor DeFrangesco and Neil Brenner 
Norristown, PA
 

Email: [email protected]


 

Grand Palladium Vallarta Resort

Palladium Vallarta Resort and Spa . . . Once again I wanted to say thank you for your assistance with our trip to the Palladium in Puerlobo for palladium.pngto Vallarta.  The resort was gorgeous and outside the main tourist areas in a very jungle like setting on the beach.  You got us the best room in the house which had the best views and close to all the excitement.  The restaurants were great and so was the staff as I tipped regularly and they really went the extra mile and showed their appreciation.  We rented a car and it was a great place to start out on journeys to head north of Vallarta.  Great Trip, Great Time, only complaint too short.“

 

Gary Birkett
San Jose, CA 


Grand Palladium White Sand Resort & Spa

The memories of our wonderful week with our family at Grand Palladium White Sand are still fresh.  But we owe so much to both of you for all you did to make it such a great experience for all of us.

We will never forget how you swung into action when Richard and his family realized they had forgotten their passports and without them couldn’t get on the plane with us.  You were able to cancel their seats and direct them (after they went home to get their passports) to another flight the very next day.

When Joanne and I arrived at the resort and were not pleased with our room assignments (they were beachfront but on the ground floor with a limited view and all the rooms were not together), the reservation desk clerk told us there were no other rooms available.  That is when I called you, Maria.  Did things change after that!  The Front Desk Manager himself came out and personally showed us rooms in a number of buildings before we finally found the right ones.  He must have moved other guests all over the place to make room for us.  All the time he was telling us how wonderful you and Judy are and how he would do anything for you.  He ended up giving us his card and told us to call him directly before our next visit.  As if that weren’t enough, the Managing Director of White Sand came out to introduce himself to us and to make sure we were satisfied with our accommodations and the way we were being treated.

Your immediate response to my phone call to you was very reassuring.  Your power at that place is really impressive.  Having travel agents be so responsive and effective is so wonderful.  I’m sure that all your clients can tell their stories of your help to them in their hour of need.  I didn’t think it would be right for me not to tell our story and let you know of our admiration and appreciation."

Until our next trip,

Allen Marans, M.D.
Bethesda, Maryland

 


Grand Palladium Kantenah Resort

Dear Judy & Maria,

I just wanted to thank you for the best vacation my husband & I have ever taken. We had a fantastic time at the Grand Palladium Kantenah and did not want to come home. 

The arrangements were perfect and we had the most beautiful week. Thank you for everything and we can't wait to go back!


Royal Suites Yucatan by Palladium

 Maria and Judy,beth healy brazillian restaurant150.bmp 

Royal Suites Yucatan by Palladium . . . "Thank you so much for suggesting the Grand Palladium for our honeymoon.  We loved every minute of it!  I am giving your names to my friends to use you for their next trip.  Actually, our best man and his fiancé made their honeymoon plans through you. I am attaching a few pictures of us!"

Thanks again!

Beth and Dan Weatherford
Fairfax, Virginia
Grand Palladium Royal Suites Yucatan 


Judy and Maria,

Royal Suites Yucatan by Palladium . . . Just wanted to let you know that your recommendation for the Royal Suites was right on. The private restaurant was a welcome change from the others as was the way they take care of you. The private transportation on site alone was worth the price of the upgrade,.

Thank you for your assistance with this booking. 

James G. Graves
Columbia, South Carolina


Judy and Maria's Travel,

lobo for palladium.pngRoyal Suites Yucatan by Palladium . . . "I just wanted you to know that we returned from our trip to the Royal Suites Yucatan by Palladium last night and had a great time.  The resort was beautiful . . . .  HUGE, and the food and service was outstanding.  We're glad we took your advice on the private transfer. It was so convenient and comfortable.  The only issue on the whole trip was a two-hour delay on our return flight, however, in the end it only netted out to be arriving 25 minutes late into Hartford so it wasn't bad at all

We talked up Judy and Maria's Travel as we were extremely pleased with the service and knowledge we received from you and the overall support and information we received about our destination from the emails and website.  You guys are a class act.

This was our second APPLE Vacation and we will also make every attempt to use them again as well.  Everything goes so smoothly and you have knowledgable people at your destination to guide you and keep you from any trouble that you otherwise may unknowingly end up in.  Whenever we had a question about process or booking an event or transportation, APPLE was there.  They were quick and they were accurate.

Thank you again.  We will definately be booking our future travel with you."

Terry Cowdrey
Pittsfield, MA


Iberostar Bavaro Resort

Hi Maria:bavaro.gif 

 . .. "Just back from the Iberostar Bavaro. 

We wanted to let you know how much we enjoyed it.  It's everything and more that you wrote in your reviews.  The place is simply beautiful, the people so friendly and the food was very good. This is our third vacation through your agency and Hope to start planning our next one."

Best Wishes,
Jeanne Devers
Somerdale, NJ
 


Iberostar Grand Hotel Bavaro

Iberostar Grand Bavaro Hotel & Spa . . . Leo and I want to thank you for making our trip to Punta Cana one of the most unforgettable trips we’ve ever taken.  All eight of us went “zip lining” – what fun! A sight to be seen. I am sure by us older ones!

I have been telling everyone about the trip. When we celebrate another big anniversary, we will be in touch!

Thank you again,

Leo and Maria Bernard
Andover, MA


Iberostar Grand Hotel Paraiso

Judy and Maria,

Iberostar Grand Hotel Paraiso . . . Thank you so much for recommending and booking us at hotel (visited November 17- 24th). This magnificent destination resort raises the bar when it comes to service, amenities, entertainment, friendly staff, and quality of food & beverage.   This was the forth of many trips we will book through Judy & Maria's Travel.  You certainly take care of all the details making a vacation what it should be - worry and hassle-free.  

We look forward to our next trip!

Kudos to Judy & Maria's Travel! 

Sincere Thanks!

Jay & Justine Giffen
Irwin, PA
 

Stand-outs at the resort:

Alberto:  Butler
Christy: Lobby bar
Rico: Bartender Lobby bar
Roberto:  Supervisor Beverages
Carolina: Star friend
Housekeeping staff: All were wonderful and accommodating.
Spa staff: Made us feel welcome and comfortable. The couples massage at the spa was unbelievable!

Everyone was friendly and exceeded our expectations - such a hard working and dedicated staff. 


Iberostar Grand Paraiso Hotel . . . . A+++++++++ to "GRAND PARAISO"  -  RIVIERA MAYA  -  for providing "lifetime memories"  as we celebrated "5/10/45 year anniversaries" in the Santora/ Steffech/ Keim families.........the hotel is "picture perfect" in all aspects, and as we reflect back over our visit there, The kindnesses of ALL the staff, leave us with a longing to return in the near future.......
 
KUDOS - KUDOS - KUDOS to "MARIA THOMAS" for her guidance in selecting this fine hotel - knowing it would be "perfect" for us after I explained, to her, what my "WANTS, NEEDS and DESIRES" were.......MARIA, you are the BEST agent I have ever worked with and certainly will contact you, in the future, for my travel ...............thank you - thank you for being there ,with positive support,  and guiding me in the right direction ....... "KUDOS ONCE AGAIN TO MARIA!"
      

Barbara Keim
North Wildwood, New Jersey


Iberostar Paraiso Lindo

Dear Maria, 

Iberostar Paraiso Lindo Resort . . . Our vacation the Iberostar Paraiso Lindo was one of the most magical experiences our family has ever had together!

The resort was amazingly beautiful – our rooms on the 2nd floor faced the pyramid falls and echristmas_stars_sparkling_sm_clr.gifvery mornchristmas_stars_sparkling_sm_clr.gifing we awoke to the sound of the waters fall and the singing of the magpies in the palm trees beside our balcony! 

 "Heavenly"

The people who took care of us were among the nicest we’ve ever met, they seemed to read our minds, for everything magically manifested at just the perfect moment.

Actually, I find it difficult to describe that heavenly experience – but know from all our hearts to yours that we deeply appreciate all you did to create a vacation that none of us will ever forget!

It truly was Paradise!  You are an angel – a travel angel who creates magical experiences.

Muchos Gracious

Dr. & Mrs. Speth (Robert and Diann)
And the entire clan!
Greenfield, Massachusetts

PS.  I forgot to mention the FOOD - the food was divine!  Delicious and beautiful!


Iberostar Paraiso Maya

Maria,  

Iberostar Paraiso Maya . . . maya.gifWe just got back from this wonderful hotel last night.  Once again, it was an excellent vacation.  We had previously gone in 2005 and thus returned this year.  

The service is still outstanding - the facilities are in great condition - the staff is very friendly, efficient, and attentive - the food was average to above average - the beach just perfect.  since we were there in 2005, sand has eroded some of the ocean bottom (hurricane?) and there were some rocks but not enough to keep us out of the water.  

It appeared the exterior of the building at all 4 resorts had been painted since 2005 - it all looked great.

This year I played the golf course and was very impressed.  Excellent condition - wonderful views - immaculate   

We shall return to the hotel!  Thanks again for the outstanding service you provided.  You run a fine agency.  I gave your name to some folks we met on the bus back to the Cancun airport who live somewhere 30 miles from your location.  They had a very bad experience somewhere.  I told them to check with y'all anytime they wish to travel.  They couldn't believe someone in Texas booked their Mexico vacations thru someone in Pennsylvania.  I directed them to your website.  Keep up the good work!  

God Bless,  

Jeff Denning
Kingwood, TX.  

RE/MAX Associates Northeast
E Relocation Professionals
www.JeffDenning.com  


Iberostar Rose Hall Suites

Maria, 

Iberostar Rose Hall Suites . . .  I would like to thank you for the great job that you did on our recent vacation to Iberostar Rose Hall Suites in Jamaica. When we checked in we were informed that our room was upgraded to an Ocean Front Suite, which I'm sure that you are responsible for.  Thanks, it was the best room in the place! The Iberostar Rose Hall Suites was a great place, very clean, good food, great beach and very nice staff.

I think your travel agency is the very best and you can count on me contacting you each year to schedule our winter vacation! Thanks again for everything that you did to make our vacation the best ever!

Sincerely,

Jerry B. Boeger
Broker-Officer A.R.E.A.
[email protected] 
Salisbury, MD


Iberostar Tucan

Maria: 

Iberostar Tucan . . . Just got home today from Iberostar Tucan.   Thanks for recommending this hotel.  It was definitely "OVER THE TOP".   Everything was just great, the grounds, beach, pool area, entertainment and food. Now if I could only get that darn song out of my mind......HEY, HEY BABY. ... We will most likely return.   My regards to Judy.  

Thanks again,  
Joe Peters
Belvidere, NJ


Dear Judy and Maria,

Our party of nine just returned from Playa Del Carmen on June 9th, 2009 and would like to thank you for another great trip. We had an excellent time and the Iberostar Tucan resort was great again (and no, there was never any talk of the swine flu or other “dangers” in Mexico). For those people who are contemplating booking a trip, I would say, go for it and definitely use you as the booking agent. Living in Missouri, we have tried looking at local travel agents a few times, but we have come back to you each time, as they do not have the knowledge and insight that you possess. You always seem to be able to get us on flights that others can’t  seem to, and your recommendations are always well worth listening to.  Again, thank you for a great trip.

Jeff Perry
Fulton, Missouri


Hi Maria,

Hope all is well with you and Sony & Char. Also can't forget Judy.

I feel like I am communicating with a celebrity when I take to you. You and Judy are well known in the Travel World. You really do your homework. I thank you for the way you modernized the Travel Industry,

Bob Collins
King of Prussia, PA


Dear Judy and Maria,

"I just had to thank you for all the superb work you did to put the eight of on such a wonderful vacation at a very hectic time (Hurricane Emily). We sang your praises to many others at the resort and to our co-workers. You will always have our business and if you ever have any doubters, just give them my e-mail address and I will set them straight."

 

Ed McQuiston
New Baltimore, Michigan  


 

Judy & Maria's Travel

  

Hi Judy and Maria,

 

"I have been reading your reviews for the last couple of years and you've saved me tons of time and aggrevation.

 

Keep your sites, reviews and info flowing.  You've got the best going."

Regards,

 

Ron Wood
Toronto, Canada


Riu Palace Macao

 

Hi Maria,

Iriu palace macao just wanted to get in touch with you and thank you for a perfect trip to the Riu Palace Macao!   It was amazing!  We were treated like royalty from the minute we landed to the minute we left.  What an amazing country . . . the people from the Dominican Republic are just wonderful, friendly and happy.  We couldn't have asked for a better trip.  Our rooms were beautiful as was the whole resort. The food was really good with many choices.  Our birthday dinner was awesome!  I swear they celebrated our birthday all week long.  We had an amazing, awesome time!  Can't wait to return.

Thanks again,

Amy
Atglen, PA


Secrets Capri Riviera Cancun Resort


Maria,

We have just returned from our wonderful trip to Secrets Capri and I want to thank you not only for sending us to such a perfect destination but for all the little things that you do to make our trip so special.

The non stop transfer you so graciously gave us was just the first of many touches that awaited us at the resort. We were upgraded to an ocean front room on the North wing (part of a lovely suite) and the ocean was so close that we could practically touch it. The sounds of the sea were heard our entire stay and nothing could have pleased me more. The concierge staff was superior. I can’t even single one out because they all did an amazing job. Twice they helped us make difficult phone calls, most importantly to our airline when our reservation was wrong. By far one of the nicest surprises was having Rogelio Soberan is call us each evening to arrange our dinner choice. How very special we felt when we arrived at our chosen time and were so graciously greeted by the Maitre De.

Our special thanks to all of the exemplary staff at Secrets.

To you our gratitude for arranging all those special things that make booking with you so extraordinary. My daughter is getting married in October and have already insisted that she call you as I know the trip will be perfect.

Sincerely,

Merge Early
Charlottesville, VA


Dear Judy and Maria,

Secets Capri Riviera Cancun Resort and Spa . . . My wife and I just returned from our wonderful week at Secrets Capri.  Upon our arrival we were given the same room we had last year which was just what we wanted.  When we got to the room there was a large floral arrangement along with a bottle of Champagne and a fruit platter as well as a letter thanking us for returning to the resort (for the 4th time!).  Every afternoon we were called by the concierge to ask us where we wanted to have dinner that evening and all of those arrangements were handled for us.

Anyway, I just wanted to thank you for the excellent service your agency provided us.  I was skeptical at first because I had never dealt with a travel agent on the internet but my experience shows that all of your positive reviews are well deserved.  I will recommend your agency to anyone I know without hesitation.

Best Regards,
Steve Lind 
Matawan, NJ


Judy and Maria, 

Secets Capri Riviera Cancun Resort and Spa . . . "We wanted to thank you for everything that you did in your power to make our trip memorable.  Everything from the rooms, staff, food, entertainment,  activities, pool, beach, and cleanliness at Secrets Capri was excellent! We would recommend this destination to anyone trying to get away for relaxation, honeymoon, anniversary, etc. The entire staff is very polite, hard working and are there to make sure that we felt comfortable and enjoyed our time.  The rooms are top notch, with marble floors, great view, and very spacious.  All of the restaurants were delicious and had a wide variety of food at each one to please anyone's desires.  The entire resort is an absolute beautiful place and everyone who works there is extremely polite.

We've attached a picture of us enjoying our selves."

Thanks again!!!

Donna & Eddie
Wilmington, Delaware


Secrets Capri Riviera Cancun Resort and Spa . . . "Well, I am not sure where to start!!  What a vacation!! Secrets Capri was absolutely the best- awesome!!  You covered every detail.  I usually book all our trips - something about being a "control freak" so I have to say I was a little nervous - but I couldn't have done it as well as what you did.   Our room was beautiful.  Upon arriving to our room we were greeted with champagne on ice, flowers and fruit basket.  Not to mention the huge swans made out of white fluffy towels with rose petals on the bed.   Our anniversary on New Year's Eve was totally storybook.   From being brought champagne on ice down to the beach where we were relaxing to the enormous, delicious buffet - entertainment and dancing all night long - ending with fireworks with a saxaphone serenade while sipping champagne!!  

We also did the dinner on the beach and what an experience.   It was the most romantic evening(hard to beat the night before) candlelight dinner on the beach with our own private waiter.   When we retired for the evening we were greeted with candles lining the floor of our room, soft music playing on a CD, and the bed turned down with hearts made out of white fluffy towels with more rose petals.!!  How does it get any better.   I really don't believe it does.

I cannot find the words to express our appreciation to the staff at Secrets Capri.  They go above and beyond anywhere we have traveled.    Special thanks to Eric, Emilio, Ulises and Salvador for making our anniversary so magnificent and unforgettable.   They are the best!!!  We have never been treated with such sincere warmth.  They are truly caring individuals and we certainly cherish their friendship.  

I could go on and on believe me.

Thanks for everything.  We hope to see you this year in our travels!

Frank and Pam Mikesa
Ft. Myers, FL


Secrets Maroma Riviera Cancun Resort

 

Maria,

From the moment we arrived we were treated like royalty, we got an upgraded to a preferred room because you are well known at Secrets. The view was breathtaking.

The staff was so friendly and accommodating, the food was fantastic, the hotel was beautiful, the spa was great, the beach was spectacular, and the transportation was top notch. 

We usually do not repeat locations when we go away, however, we made the decision on day one that we will be returning back to Secrets as well as booking through you again. We appreciate everything that you did and look forward to talking/booking with you again!

We also will refer our friends and family to you. 

Sincerely, 

Joe and Lora Mielo
Scranton, PA


I have been a loyal client of Judy and Maria’s Travel since 2003, when I stumbled across their website while researching all-inclusive vacation destinations.

Since then, they have provided knowledgeable, friendly, and competitively priced recommendations and service and flawlessly booked over a dozen trips for me and my immediate family. 

I have also referred friends and co-workers who have also received the “above and beyond” service and attention to detail on which I have come to rely.

Our travel arrangements have always been impeccable, and we are always recognized as “friends of Judy and Maria”, or VIPs, at check-in at every resort we have visited. 

What sets Judy and Maria’s Travel apart from other agencies is that they listen to what is important to you, and then when they recommend a resort, you can be assured they have been there, and have an established relationship with the management and staff of those resorts.  When Judy and Maria tell you that the general manager of a resort is a good friend of theirs, believe it!  They are not just talking the talk; I have seen the proof in person.

As luck would have it, Judy and Maria were visiting properties in Riviera Maya this past July the same week that my wife Susan and I were vacationing at Secrets Maroma Beach (fabulous).  I had spoken to Maria just prior to leaving and she let me know the day and time she and Judy would be arriving at SMB.  As my wife and I strolled into the lobby at the appointed time, and this is no exaggeration, the General Manager, our building concierge Fabiola, and several staff members were standing at attention awaiting their arrival.  When Judy and Maria entered the lobby, it was as if the Rolling Stones or Beatles (I’m giving away my age) were in the house!  They are truly rock stars.  They hugged us and chatted briefly and even invited us to eat lunch with them and the staff; we declined as we did not want to impose, but that just shows you the kind of people they are.  They are as nice in person as they are on the telephone.  Look no further for trusted travel professionals if you are contemplating an all-inclusive vacation to Mexico, Jamaica, the Dominican Republic, etc.  Judy and Maria’s Travel will meet your needs, exceed your expectations, and most importantly, truly care that your vacation is special.  I cannot recommend them highly enough!!!

Sincerely,
Rich Lorenzet

Forest Hill, MD


Maria,

We just got back from our trip to Riviera Maya. Over the course of 40 years, I've been to 23 countries and stayed in countless resorts. The staff at Secrets Maroma Beach is by far the friendliest and most accommodating I have ever encountered. I can't possibly put in to words how incredible they made our trip. Everyone was absolutely adorable. From the moment we checked in to our last day, we received exceptional service. Our room was the best! We definitely want to return and I will tell everyone how great your agency is. Thank you for making our 25th anniversary celebration so special.

Ellen Scott
Huntersville, NC


Judy and Maria,

What a perfect vacation! We the “Downsiders” were all together in the same building.  Plus a big bonus, we were all upgraded!

Thank you for everything. 

Susan Gallagher
Berlin, New Jersey
 


Judy, 

Hi, We had a marvelous time and absolutely thought the resort was beautiful, the service exceptional and the food met our high standards!! Then getting all the upgrades because of your thoughtfulness just made the trip one of the best we ever had!!! 

Thank you for everything!!! 

Stan and Gay Longfellow
Kearney, Nebraska


Maria and Judy,

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . We had a wonderful upgraded room in the Preferred Club at Secrets Maroma Beach with an ocean view! We were greeted as "Friends of Judy and Maria!" It was pure pleasure the entire week. Thank you so much for making my husband's 60th birthday the best of his life!!

Can't wait to use your services again.

Marianne Fox
Lexington, KY
 


Maria,

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . Just wanted to let you know we had a great trip to Secrets, Maroma Beach through the square deal program. Maroma beach was our top choice anyway and we actually got upgraded to a Prefered Suite! I think it was because you are well known to them. It was our first time at a resort other than an Iberostar, which we have used for years as we never found any resorts better for service and resort amenities. Secrets does actually exceed any of the Iberostars for service and food. Your were right!

We are now focused on Christmas and then my annual ski trip but we can't stop thinking about returning to a Secrets. Who knows.

Hope you both have a great Holiday.

We will be in touch for the next trip.

Roger and Sally Grant
Narvon, PA 


Maria,

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . I had to drop you a quick note from Maroma Beach. Upon arriving at the resort we were  quickly whisked away to the Preferred Club Lounge. Within five minutes, while we were being checked in, Rafael Cordova greeted us like long-lost friends and made it clear that clients of Judy and Maria are always treated very well. In fact, tomorrow we are being moved to an ocean front room. Although we only arrived on Saturday, this is already our most fabulous trip to Mexico. From the hospitality from people like Rafael to the graciousness of the entire staff, I know we are in for a great week!

 

I just wanted to drop you a quick line to let you know that the folks here are especially extending the red carpet to us because we are clients of yours. Thanks for all that you do! Have a great week and I'm sure we will be booking another trip here soon.

 

Best regards,


Charles Wade Harrison
Madison, WI


Maria, 

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . We are leaving Secrets Maroma this morning. Thought I'd give you a little information about our stay.

Our stay was great - as I mentioned before we got an upgrade upon arrival. We had no issues. The concierge in the Preferred Club was wonderful, our room well maintained and the only hiccup we had was our key not working one day. 

The Rooms Division Manager Rafael Cordova called us a couple days ago to tell us how much they enjoy you and Judy, and that they take care of your customers. He then offered us a gift from the hotel - a horseback ride on the beach....this was particularly welcome by me because I grew up with horses but rarely get the chance to ride. We went on the ride, had a great time and appreciate the effort. Also they gave us some shirts and hats. Overall we were so pleased with the service we received.

So - thanks for your work for us.

We are planning a trip in the future with both my sisters and their husbands. We'll let you know when we have dates.

Thanks again,

Cathy Cregan
Colorado Springs


Maria, 

Secrets Maroma Beach Riviera Cancun Resort and Spa . . . Secrets Maroma Beach gave us the most memorable trip to celebrate our honeymoon. The staff is so polite and outgoing that it truly us a surreal experience, from the time you arrive to the time that you leave,you truly feel that you are on vacation and in a completely different state of mind. The beach has the most beautiful cool, white sand and blue, green ocean. The resort itself is the perfect size, it is not too big where you can't walk to do whatever is available, but not too small to make it feel roomy at its maximum capacity. Their spa is state of the art and would have to say that their amenities are first class. All of the food was delicious and variety was exceptional as well. This resort is the most perfect place for a vacation, getaway, wedding, etc. If you traveled to this resort and had a negative review, I would pay for your trip.

Ed & Donna Thomas
Delaware


Maria,

I wanted to drop you a note on our recent trip. Celeste and I really enjoyed the resort and our time spent there. The resort was just the right size, not too big, not too small. It wasn't terribly crowded. The pool areas were great, food/restaurants were terrific and we enjoyed the beach--- pretty rocky out there but with a good pair of beach moccasins, not a problem!! Lots of "young couples""‘, honeymooners, etc but a nice mix of young and middle aged far___!!!  Like Celeste and I.   We particularly liked the contemporary look of the resort . Very comfortable.

I was totally surprised when we checked in and learned that our accommodations had been upgraded and we were in the "preferred" club building. We had a beautiful junior suite overlooking the ocean. The preferred club was a very nice touch. It was great going in for a snack, coffee, checking emails, etc. Thank you for making this happen!!!

The service throughout our stay was nothing short of excellent!!! Having a private car take us from and back to the airport was a great touch and we breezed through customs in Cancun !!!

We will definitely return to this resort and we thank you for the recommendation. Please convey to the GM at the resort that we had a wonderful stay and appreciate the level of service and commitment to customer service clearly evident there. It makes a world of difference!!!! 

Best Regards,

Stu Seitz
Owings, MD


Secrets Royal Beach Punta Cana

Hi Ladies,

I just wanted to drop you a note to tell you that our vacation at Secrets in Punta Cana was one I will never forget.  Our honeymoon was wonderful. I'm having withdrawal and wising we could go back.  Never experienced serenity quite like that.  Just what we needed.  Thank you again.  It was all you said it would be and more.

Maria and Robert Gentilezza
Scranton, PA


Secrets Silversands Riviera Cancun Resort

 

Good Morning Judy and Maria,

When we started to look for a travel agent I never thought I'd find you by accident on the internet. But boy am I glad we didn't stay with our local one. We had been researching Secrets for awhile and your internet site is what caught our eye. It showcased all the pictures so we could really experience the resort before we went and booked our vacation.

We stayed at Secrets Silversands for four amazing nights. Our flight going down was 1/2 hour early that was our first bonus. When we arrived we were stopped right away and told we were in the preferred club and had been upgraded to our surprise. We got in around 11 and our room wasn't quite ready so we explored the resort. But within an hour we were shown to our room with the most breathtaking view we had ever seen. It was better than pictures could ever capture. I had to pinch myself.

The staff at SSS treats everyone like royalty. Before I had a drink finished another one was at my table. They were always concerned if we didn't like our food and would gladly bring us something different. The food there was amazing, as was the service.

On our last night at SSS we ate outside at Seaside Grill. Right away when I didn't eat all my meal they thought something was wrong, I had to explain to them several times I don't eat large portions. Anyway we had a waiter and the manager waiting on us. The manager came over several times just to talk to us and make sure everything was ok. Then at the very end of our dinner the manager, Avelino brought me out what looked like another course, inside however he had hidden a rose. He told us that we looked so in love and never to change. That meant a lot to us, after 12 years of marriage people can still see that.

SSS had already made a good impression, but that last gesture will make us return guests forever to Secrets resorts. The employees of SSS know how to treat their customers and they work hard and I don't think people recognize this enough.  From the Chefs, Maids, Bartenders, Concierges, and Maintenance they were always busy helping someone.

I'd like to mention a bartender named Cesar he always remembered what kind of drink my husband had. You would've thought after all the people he served night after night my husband would just be another #, but he wasn't. We felt like they cared about what we truly wanted.

Maria and Judy we want to Thank You for helping us book this amazing vacation. This is one vacation we will never forget. We will be recommending your Travel Services to all our friends. We will be contacting you soon to get information on a family vacation to Dreams and hope to return to Secrets by ourselves within the next year.

Sincerely,

Jeremy and Jennifer Pennekamp
Cobb, WI


Maria,

Secrets Silversands Riviera Cancun Resort and Spa . . . We arrived safely to Secrets Silversands.  We were quite surprised to find we were upgraded to the club preferred ocean front suites. Even more so a $200 credit toward different amenities.  Thank you so much if this is your doing. The resort is so nice.  The weather is very overcast but I know the sun will shine soon. Just please know you are the best.

Ruth Homiak
Hockessin, Delaware


Maria,

Secrets Silversands Riviera Cancun Resort and Spa . . . Buenas tardes and feliz año nuevo! I hope this email finds you well.

I am writing to express my thanks, as well as those of Dana Meute, for making our stay at Secrets Silversands last week such a wonderful experience. As you know, we have stayed at many resorts in Mexico and throughout the Caribbean and we both agreed that our stay at your property was one of the most positive experiences we’ve had. The resort itself is beautiful, our room was magnificent, the food was first-rate, and the service was nonpareil.   We especially enjoyed the New Year’s Eve dinner and celebration and even made it to midnight—a true feat for us!
We feel that a few staff members deserve specific mention; they are:
  • Javier, Ruth and Teresa—servers in the pool area;    
  • Bartender Rene, and Arturo, our server at Bordeaux on New Year’s;
  • Sergio, Rafael, and Marco of the Entertainment Team;    
  • and finally, Herty, a very enthusiastic room service waiter!

As you acknowledged,  Secrets Silversands got off to a rough start. After our stay, we felt that these issues have been resolved and we will be writing a very positive review on Trip Advisor. Our only regret was that we had to leave! But we hope to rectify that by visiting Silversands again soon.

Again, muchas  gracias for your role in making our vacation truly magical. We look forward to our next stay at Secrets Silversands. Until  then…

Warm regards,

Samantha Swift
Pittsburgh, PA


Maria,

Secrets Silversands Riviera Cancun Resort and Spa . . . I wanted to send you a big THANK YOU! We arrived at Secrets Silversands on Saturday and were quickly whisked away to the preferred club, while 10 other couples waited in line in the lobby, and then to our surprise we were upgraded to an AMAZING (3415) ocean front room on the 4th floor. You promised SSS would take care of us, and that was an understatement! It just couldn´t get any better! Thank you very much!! 

We will never use another travel agent again and will highly recommend Judy and Maria´s travel to all of our friends and family. The relationships you and Judy have with the property managers has proven to be very influental in the level of service Secrets provides your clients. 

Best Regards,

Allicia John
Parkesburg, PA


Secrets St. James Montego Bay

Hi Maria,

I don't know where to start.  We had such a terrific time at Secrets St. James over the 4th of July week.  It all started by breezing through customs & then only a 13-minute ride to Secrets St. James.  When we arrived and gave our name we were told to stand on the side, as we were told we were going to the Preferred Club (omg, omg, omg).  When we arrived at the Preferred Club area to check in we were told our room was ready.  We could not believe this because it was only 11:30 am.  Our 4th floor room was unbelievable, no doubt because of Judy & Maria's Travel.

Secrets St. James was a great resort, the food, the drinks & the layout of the resort are fantastic. We had romantic dinners outdoors with the mountains in the backgrounds all lit up.  Truly spectacular!  Our days were spent enjoying the preferred beach area along with the quiet pools and visiting the spa.

Secrets St. James put on one of the best 4th of July parties we have ever been to.  Starting at noon time they had a marching band parading thru the resort to kick off the party.  After the parade the party started on the beach with a fantastic barbecue and live music all day on a stage erected on the beach that ended with a spectacular fireworks show.  None of this could be done without such a great staff.  We met really great staff and cannot wait to visit again.

Secrets St. James is truly a remarkable resort, we are already thinking of going again next 4th of July.  Again Maria, Thanks for everything.  You really do take care of your clients.

As always, we always tell our friends and family to book with Judy & Maria's Travel.

Thank again,

Joe & Lora
Scranton, PA


 Secrets The Vine

Maria,

I just wanted to send you a quick email regarding our week at Secrets The Vine.  We were quite impressed with the suite (thank you for the upgrade to the to the Preferred Club).  Enjoyed swimming my laps every morning in the Preferred Club Pool.

We always enjoy the variety of cuisine at an all inclusive and Celeste and I were not disappointed.  The food was fabulous.  I look forward to the variety of the buffet, especially for breakfast!  We particularly enjoyed the Asian , Chinese, Japanese fusion restaurant the Italian restaurant.  They were all great!

Loved the coffee bar in the lobby.  Having a frozen Bailey's Cappuccino was a mid-afternoon treat.

The service was outstanding!  Everyone went out of their way to be helpful.  Miriam, our concierge was terrific.  I did say hello to "Humberto", the Chief Concierge and congratulated him and his staff on outstanding customer service.

I loved the ocean water up in the hotel zone.  It is wonderful and certainly different from what we encounter when we head further south down the Riviera Maya.

All an all, a great week.  Thanks for the recommendation.   It is a wonderful property but it does give you the "hotel" vibe as they say.

I'm glad we had an opportunity to experience a week up in the hotel zone. 

Thanks again for your recommendation.  We had a great time.

Stu & Celeste
Owings, MD


Secrets Wild Orchid

 

I just wanted to thank you both for helping us plan the most amazing honeymoon to Secrets Wild Orchid! From the time we arrived to the time we left they treated us like royalty. We arrived and they informed us that we were upgraded to the preferred section which was an added bonus. We loved it so much we are trying to convince a few more couples to go back with us next summer so you might be hearing us again. Again, thank you for all your help and for making our trip effortless.

Jeanne Richardson
Webster, NY


 


Valentin Imperial Maya Resort

Dear Judy and Maria,

Words cannot even express the sincere thanks that we have for sending us to the Valentin Riviera Maya, from the personal attention with the concierge when we got there to the upgraded room with all its amenities. Each day they had a surprise for us, from the roses to champagne to chocolate covered strawberries and then to find out we had a private area at the pool and at the ocean with our names posted. The staff could not have been more friendly and kind to us. The dinners each night at the different restaurants were outstanding, the food was superb and the staff friendly. The spa there was a State of the Art Spa with very special care for each person with a wonderful staff there also. 

We cannot thank you enough.   From the time we landed in Mexico to the time we returned everything went smoothly. The USA 3000 planes were on time and the private transportation was wonderful. It could not have been a more outstanding trip. We thank you and love the personal attention from Judy and Maria Travel.  

Regards, 

Bob and Lynne Collins
King of Prussia, PA



 


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New TSA regulations require that passports be valid for at least six (6) months beyond travel dates. If your passport is set to expire in under six months from your return date, you must renew it prior to travel.


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